Title: IT- Trainee

Location: GSC BOG

Support the IT department in everything relevant to information systems, data management, ticket support, installation preventive and corrective maintenance.

Key Responsibilities:

· Provide technical assistance to intern users, helping them to solve problems and answer questions.

· Assist in the installation, configuration and maintenance of hardware and software.

· Collaborate with the team on software and/or IT infrastructure development projects.

· Contribute ideas to improve the efficiency and security of internal systems.

· Maintain up-to-date documentation on configuration, procedures, and changes.

Skills / Requirements:

· Active student of a technology program related to Information Technology IT. (Technology in systems)

· Approval of internship by SENA.

· Knowledge in operating systems (preferably Windows), network, hardware and Software.

· Experience with Office Software (Microsoft Office 365).

· Technical problem-solving skills and ability to learn quickly.

· Excellent communication and teamwork skills.

· Customer Service.