Expert SLS

Posted: Wednesday, 25 February 2026
Valid Thru: Friday, 27 March 2026
Index Requested on: 02/25/2026 15:10:15
Indexed on: 02/25/2026 15:10:15

Location: Bogotá, DC, , CO

Industry: Transportation and Logistics
Occupational Category: 15-0000.00 - Computer and Mathematics
Type of Employment: FULL_TIME

CO1020, a division of DHL Global Forwarding (Colombia) S.A.S., is hiring!

Description:

Title: Expert SLS (OFR)

Location: GSC BOG

Support with spot quotes, monthly status and performance reports for OFR related to the operation.

Key Responsibilities:

  • Receive quote request
  • Review that all information provided by the internal/external customer is clear and complete or ask for it when need it
  • In case there is not any specific rate, contact the corresponding stations following up to meet the time
  • Answer with the quote within the corresponding time (high, medium or low priority)
  • Follow up on the quote status until getting a customer decision taking into account the TAT of the scope
  • Generate performance reports weekly/monthly based on the KPIs, hit rate and information that the BP needs to receive
  • Find improvements and efficiencies and discuss open topics and issues.
  • Training the team members when need it to support as back up – also learn about other scopes within OFR and the rest of the Sales Service Line

Skills / Requirements:

  • Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
  • Good level of MS Excel and other MS Office tools.
  • High level of English (dialogue, writing, listening).
  • Customer service and communication skills.
  • Teamwork and autonomy

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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