Title: Specialist CDZ – CO

Location: GSC BOG

Support Customs Processing operations in Colombia by analyzing documentation for each import operation, ensuring accurate tariff classification and compliance. Manage tickets in the Opencomex system by classifying and creating products with 100% reliability, validating tariff subheadings, duties, IVA, and restrictions. Create and update products, determine legal and administrative requirements, and request import registrations when applicable. Keep the database updated by reclassifying items subject to constant variation, and inform the operations team about technical and legal modifications that affect nationalization. Provide support on customs and legal matters to customers and internal teams, manage review and correction tickets, deliver declarations for acceptance, and stay updated on customs legislation to ensure compliance and accurate DTA entry.

Key Responsibilities:

• Receive the ticket through the Opencomex system along with the necessary documents to initiate tariff classification and creation.
• Carry out the tariff classification process, reviewing and ensuring 100% reliability of the classified items.
• Create the products in the Opencomex system based on the corresponding tariff subheading, including the required minimum descriptions and applicable restrictions for the product and subheading. Finalize by closing the ticket.
• Provide support on legal and customs matters related to the tariff classification process, both to customers and other members of the organization.
• Determine the legal and administrative restrictions, as well as the approvals required for product nationalization.
• Request import registrations after classifying and creating the products (when applicable).
• Update products requested by the customer when required.
• Keep the national database updated, reclassifying references already validated when merchandise is consistently subject to variation, even if already classified (e.g., textiles, liquors, spare parts, electronic equipment, cell phones, etc.).
• Configure parameters in the Opencomex system and inform the operations team about technical and legal modifications that affect product nationalization, especially when such changes impact products that previously were not subject to any legal restrictions.
• Stay informed and updated on customs legislation modifications.

Skills / Requirements:

• Minimum of 1-2 year in Logistics or Customs.
• Bachelor’s degree in Business Administration, International Relations, Engineering, or other relevant fields.
• Good communication in English (verbal and written).
• Customer service and communication skills.
• Good level of MS Excel and other MS Office tools.
• Teamwork and autonomy