•Maintain a clean and safe working environment.
PEOPLE •Help train new hires on-the-job-trainees (On the Job Training) and cross-trainees in the kitchen section.
•Contributes and works as a team in the general operations of the kitchen(s), offering to assist fellow colleagues when required
•Utilize coaching skills and demonstrate the development of other team members
GENERAL •Report for duty on time in accordance with the weekly rota.
•Communicate effectively with all other departments.
•Attend meetings, training sessions and any other required meeting or training session.
•Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
•Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.
•Aware of the hotel fire and safety and emergency procedures
•Knowledgeable of the menu, food items and goods handled in designated area
•Constantly maintain a high standard of food preparation, control wastage and spoilage.
•Ensures a clean, professional appearance according to hotel grooming standards
•Follow discipline on all procedures (HACCP, Health and Safety, and Food Safety Management, Fire and Safety) effectively.
•Meet maximum creativity and understanding of food, by creating dishes and assisting with menu development.
•Achieve customer satisfaction rating of above expectations.
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PERSONAL CHARACTERISTICS Education •High School qualifications; any culinary certification
•Completion and awarded Basic Food Hygiene Certification
•Completion and awarded HACCP Certification is an advantage
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Experience •At least 1-year previous experience in a hotel or branded units
How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels. Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. ·True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
·True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
·True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
·True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
What we offer
We’ll reward all your hard work with great salary and benefits – in addition to career development, employee room discounts and great work culture. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics.
As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http: //careers.ihg.com to find out more about us.
At IHG, we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.
We are an equal opportunities employer.