For more than two decades, Premier Financial Services has been recognized within the automotive industry as an innovator and nationwide leader in lease financing of new and previously owned exotic, vintage and luxury vehicles. We finance cars purchased through authorized and independent dealers, and through private party transactions and auctions. Premier Financial Services is a wholly owned subsidiary of 1st Financial Bank USA.

Job Title: Risk Manager

Location: Southbury, CT

Department: Collections

Job Overview:

The Risk Manager will oversee the organization’s comprehensive collections and risk

management program, assessing and identifying risks that could impede the reputation, safety, security, or financial success of the organization.

Supervisory Responsibilities:

• Supervise Collections and Risk Staff

• Interview and train new staff in the department

• Cross train new staff in the company

• Ensure department has adequate coverage

• Allocate tasks and assignments to subordinates and monitor their performance

• Coach, mentor, and discipline staff in the department

• Conduct performance evaluations that are timely and constructive

• Oversees the daily work activities of the department

Duties/Responsibilities:

General

1. Provide customer service

2. Monthly reporting

3. Facilitate weekly Collections Meeting

4. Attend Departmental Management Meetings

5. Contribute to the team effort of PFS and the Collections Department

Database Information – Ensure all data is kept current

1. Delinquencies

2. Collectable Debt

3. Collection Attorneys

4. Repossessions

5. Bankruptcies

Risk Management

1. Assess and Analyze areas of Risk for PFS

2. Report to executive management team measures to be considered in securing PFS portfolios

a. Underwriting Criteria & Process

b. Vital Information to be collected

c. Policy and Procedure for maintaining accounts

d. Attend compliance training as required by PFS

e. Attend Sales Meetings as needed to apprise Sales Staff of Collection concerns

Collections

1. Delinquent Accounts

a. Provide efficient and timely recovery of monies on delinquent accounts in a

courteous and professional manner

b. Communicate properly the terms and conditions of the lease to PFS customers

c. Fully document all correspondence and action in notes section of PFS Vault

d. Obtain aging and cash receipt reports from PFS funding banks as available

e. Review and resolve problem accounts, i.e. Skip/Trace, Insurance, Straw Lease, etc.

f. Monitor 1st Payment Defaults (FPD) and insufficient funds items

g. Negotiate payment schedules

2. Collections of Outstanding Property Tax

3. Repossessions

a. Work directly with attorneys, private investigators, repossession agents, etc.

b. Review all legal invoices

c. Create all legal correspondence

d. Coordinate all legal action

e. Obtain judgment against lessees

f. Work directly with attorneys and local officials

g. List legal action on credit reports

4. Expired Leases

a. Review of expired leases weekly

b. Collecting on expired leases

5. Administration

a. Facilitate Collection Meetings

b. Create, prepare and distribute all collection correspondence

Collectible Debt

1. Pursue deficiency balance (Legal Loss) from off-lease vehicles

2. Review and organize all past losses and determine possibility to recapture

3. Coordinate all legal action

4. Obtain judgment against lessees

5. Work directly with attorneys, private investigators, local officials, etc.

6. List legal action on credit reports

Required Skills/Abilities:

• Thorough understanding of policies and best practices of risk management.

• Excellent Verbal and Written Communication Skills

• Tremendous Interpersonal and Customer Service Skills

• Strong Time Management skills with a proven ability to meet deadlines

• Ability to Multi-task/Prioritize/Delegate

• Strong analytical and problem-solving skills

• Strong supervisory and leadership skills

• Thorough understanding of operations policies and practices

• Proficient with Microsoft Office Suite and Standard Office Software

• Self-Directed and Results Oriented

• Maintains Confidentiality

• Highly principled

• Ability to function well in a high-paced work environment

Education and Experience:

• BS/BA degree required; BS/BA degree in Business Administration, Risk Management, or related

field preferred

• Minimum of ten years of applicable collections and risk management experience

• Knowledge and understanding of financial and leasing terminology

• In-depth knowledge of and experience with collections and risk procedures and policies

• Experience in coaching, leading, and developing a work force

Premier Financial Services is an equal opportunity and affirmative action employer.

All qualified applicants will receive consideration without regard to their race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Premier Financial Services participates in E-Verify

E-Verify Right to Work Poster (justice.gov)