Job Title: Operations Coordinator - Maintenance & Repairs

Reports to: Assistant Vice President - Operations

Department/Team: Fleet Operations

Job Purpose

Motorlease is a nationwide fleet management company with a proud legacy spanning 80 years. We provide customized fleet leasing solutions to small and mid-sized fleet operators across the U. S. Our success is built on a steadfast commitment to our clients - delivering exceptional service, developing long-term partnerships, and always keeping our brand promise front and center: With us, it's personal.

As a member of the Fleet Operations team, you will be working to provide our customers & our partners with superior service through the process of maintaining vehicles and coordinating repairs.

Job Responsibilities:

• Maintenance PO's
  • Act as a liaison between customers and maintenance facilities to ensure service needs are thoroughly completed in an efficient and timely manner.
  • Answer incoming maintenance and accident calls
  • Review and authorize routine maintenance service orders within company guidelines

  • Generate and issue maintenance PO's to service facilities

• Insurance Related Work
  • Assist the Fleet Operations team with overflow support for accident calls, including:
    • Incoming accident notifications & reports
    • Working with drivers to locate body shops
    • Assisting with rental vehicle needs

    • Navigate through the estimate, repair and approval process of damages

• Safety Recalls

  • Assist the Fleet Operations team in an overflow capacity to provide information and notifications to drivers and fleet contacts of manufacturer issued safety recalls

• Team
  • Work collaboratively with all cross-functional groups, including Management, Customer Experience, Business Development & Accounting
  • Provide overflow support for other team members to ensure that client needs are met

  • Assist with process improvement initiatives, improving workflow & identifying efficiencies & cost savings

• Various projects & assignments

What You'll Bring

• Bachelor's degree preferred
• Strong communication skills, exceptional time management, effective planning & organizational skills
• Management of multiple projects while maintaining a high quality of work
• Demonstrate ownership & responsibility
• Ability to effectively interact at all levels of the organization as well as with external customers & vendors
• Capable of working individually in a fast-paced environment in addition to working well within a team

• Strong computer skills including Microsoft Office Suite & CRM/Salesforce experience preferred

What Motorlease Offers

• Salary: $45, 000-$50, 000
• Benefits: Health Benefits, Paid Time Off, Retirement plans, Performance bonus & more
• On-site, full time

Motorlease is an equal opportunity and affirmative action employer.

All qualified applicants will receive consideration without regard to their race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Motorlease participates in E-Verify

E-Verify Right to Work Poster (justice.gov)