Deposits - Application Specialist I #531

Connecticut OnLine Computer Center COCC

Location: Southington, CT 06489, US
Employment Type: FULL_TIME
Industry: Banking
Occupational Category: 11-2021.53 – Management
Posted: Thursday, 06 August 2026
Valid Through: Saturday, 05 September 2026

Job Description

Connecticut OnLine Computer Center COCC is hiring a Deposits - Application Specialist I #531 in Southington, CT. This is a full-time position, and paying $23.13–$31.30/hour.

What we need…

The Application Specialist I provides exceptional front-line support to financial institution clients using COCC’s banking technology solutions. In this role, you’ll work hands-on with core banking systems and reporting tools while supporting mission-critical banking operations. You’ll join a collaborative, knowledgeable support team that values learning, problem-solving, and client success—offering a strong foundation for long-term career growth in financial technology.

What’s in it for you…

COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

  • Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
  • Customized training and onboarding to support you in your first year at COCC
  • Robust employee development programs aligned with career pathing objectives
  • Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
  • Generous PTO offerings, benefits and competitive compensation
  • On-site fitness centers, wellness incentives, and lifestyle spending accounts
  • Tuition Reimbursement
  • One-on-one career coaching
  • DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
  • Financial planning assistance with certified professionals
  • Peer recognition programs

What you’ll do…

  • Deliver high-quality client support across multiple communication channels
  • Answers customer inquiries regarding system use and procedures
  • Troubleshoot and resolve technical and application-related issues
  • Research and document solutions while maintaining accurate case records
  • Maintain service standards and ensure timely, effective resolutions
  • Collaborate with team members and internal partners to enhance the client experience
  • Continuously build product knowledge through training and hands-on learning


What you’ll bring…

  • Bachelor's degree preferred but will consider appropriate work and/or certifications
  • Minimum two years’ banking experience, operations (back office) and/or branch preferred
  • Strong customer service and problem-solving skills
  • Ability to research, analyze, and clearly communicate technical information
  • Experience supporting users in a technical or system-driven environment
  • Attention to detail with excellent documentation and follow-up skills
  • Comfort working in a fast-paced, client-facing support role
  • Commitment to service excellence, collaboration, and continuous learning

Salary Range for this role is $48, 110K-$66, 104K per year

Education Requirements

high school

Skills

Please see the job description for required or recommended skills.

Benefits

Please see the job description for benefits.

Apply Now

Index requested: 08/07/2026 03:40:40 • Indexed: 08/07/2026 03:40:40