Assistant Property Manager

Barkan Management Company, a large well-established Diversified Property Management Company, is seeking an Assistant Property Manager for a property located in West Hartford, CT. Monday - Friday, 8: 30 am-5: 00 pm. We are seeking an organized, detail-oriented, and resident-focused Assistant Property Manager to support the daily operations of our senior affordable housing community. Our property serves older adults through multiple affordable housing programs, including Section 8, HOME, Low-Income Housing Tax Credit (LIHTC), and Housing Choice Voucher assistance. Working closely with the Property Manager, the Assistant Property Manager will support affordable housing compliance, leasing, resident relations, annual unit inspections, maintenance coordination, vendor management, and administrative operations. The ideal candidate will demonstrate strong communication and interpersonal skills, sound judgment, the ability to prioritize, have excellent follow-up and a commitment to providing professional and compassionate service to older adults. Administration: · Collection, posting, and deposit of rent, subsidy payments and other income in a timely manner. · Assist in carrying out rent collection policy in accordance with collection policies established by sending out delinquency notices on the 11th day of every month. · Prepare Replacement Reserve Request and submit it to appropriate agency. · Use Yardi and Rent Café to support resident accounts, leasing, recertification tracking, document management, and reporting, as applicable to system configuration. · Use VIVE for vendor-related communication, documentation, service coordination, and tracking in accordance with established procedures. · Maintain accurate electronic records and track deadlines, work orders, inspection findings, and outstanding tasks. · Maintain vendor files in organized manner according to the company's compliance policy. · Maintain Eversouce resident portal. Occupancy · Enter eligible applicants on the waiting list within one week of receipt. Immediately, send the necessary correspondence to applicants that are not eligible. · Update waiting list once a year and maintain waiting list with qualified applicants. · Send Applications within 24 hours of receipt of request. · Process all applications to include verification of income, landlord references, background checks, etc. to be ready for move-in. · Prepare paperwork for move in/outs. · Meet with qualified applicants, review move-in paperwork and complete move-in process. · Send all required notices to residents for recertification, as per required HUD schedule. · Administration of all move-in and move-out security deposits. · Communicate with housing authorities regarding voucher documentation, inspections, and subsidy matters, as applicable. Subsidy Programs · Organize and maintain resident files and always ensure such organization. · Send notices to residents for recertification 120 days in advance. · Conduct initial, Interim, and annual recertification to comply current HUD guidelines. · Request EIV report (at move-in, 90 days for new tenants, annual and monthly) as required by HUD. · Prepare all special claims to be submitted within 30 days of move-in and posted to HAP within 30 days of receipt of approval. · Prepare monthly compliance reports for HAP requests and reconcile HAP approvals. Maintenance/Physical Plant · Experience coordinating annual unit inspections, documenting deficiencies, and tracking maintenance follow-up preferred. · Assist property manager & Superintendent to inspect and approve readiness of turnover units. · Input into Yardi work orders reported as needed and ensure timely response to same. · Create miscellaneous logs for recordkeeping (i.e.: turnover, improvements, etc.). · Care and maintenance of key fob registrations. Financial · Charge resident accounts accordingly in Yardi for additional receivables due. · Research any subsidy payments that are delinquent. · Responsible for processing invoices in Payscan within one week of receipt. · Process security deposit refunds/forfeits and all security deposit interest. · Assist in preparing the annual operating budget. Resident Relations · Foster and ensure quality based and professional service to residents and clients alike. · Prepare all lease violation notices and assist manager as necessary in legal action. · Assist in enforcing rules & regulations and lease provisions while handling resident issues. General Responsibilities: · Answer phones, open all post mail, general filing and order office supplies as needed. · Meet with visitors, applicants and resident walk-ins. · Coordinate and ensure proper maintenance of office equipment including telephone, copier, fax and computers. · Maintain maintenance on-call schedules and provide daily information with answering service. MINIMUM QUALIFICATIONS · Education/Training/Experience - At least two years' experience in affordable housing management; college degrees are preferred but not required. · Experience with Section 8, HOME, LIHTC, or Housing Choice Voucher programs strongly preferred. · We offer a competitive salary, comprehensive benefits package, to include health, dental, vision, life insurance, long & short-term disability, paid vacations, a 401K match and opportunities for advancement. We are an equal opportunity employer. Please note that job offers are contingent upon passing a background check and drug test.