Posted:
Wednesday, 05 March 2025
Valid Thru:
Friday, 04 April 2025
Index Requested on:
03/05/2025 19:21:23
Indexed on:
03/05/2025 19:21:23
Location: Cardiff, CRF, CF10 5SD, GB
Industry:
Hospitality & Leisure
Occupational Category:
11-0000.00 - Management
Type of Employment: FULL_TIME
IHG is hiring!
Description:
A fantastic opportunity at voco St.David’s Cardiff for a Guest Services Manager to join our team in our amazing Cardiff Bay, 5-star hotel!
We are offering a salary of £34, 206.00.
At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.
Set on Cardiff Bay's waterfront, voco St David's Cardiff makes a bold statement, with its glass-fronted façade, private balconies, floor-to-ceiling windows, and coastal setting.
The Tir a Môr at voco St David’s Cardiff is our eclectic restaurant and bar. Our bold flavours draw inspiration from world food cultures and blend perfectly with the best seasonal produce Wales has to offer.
The Spa, located in the hotel, offers just the place to unwind and has been voted one of the best spas in the UK. voco St David's Cardiff is a wonderful setting for meetings, conferences, weddings, and celebrations alike.
Check out our Instagram page to have a look at voco St.David’s!
Our Guest Services Managers ensure a guest is met with a genuine welcome and that their needs are attended throughout their stay. We believe that a voco stay is a laid-back and original luxury experience that offers guests the finer things without the fuss. No detail is too small, and no request is too large.
Guest Services Managers communicate both internally within the front office and externally, both with the wider hotel team and immediate locale to ensure the guest experience is personalised and always exceeds expectation.
To succeed as our Guest Services Manager, you will need:
Our Guest Services Manager enjoy a range of benefits including:
If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Guest Services Manager!
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.