Donor Relations Associate - Philanthropy

What if every thank-you, every donor interaction, and every gift you processed helped create a second chance for an animal in need? At the Humane Society of Boulder Valley (HSBV), we believe that pets and people bring out the best in one another. We're looking for a detail-oriented, relationship-focused individual who is passionate about creating meaningful connections between HSBV and the supporters who make our work possible. Do you enjoy building relationships and helping people feel valued?Are you energized by work that combines customer service, organization, and mission-driven impact?Do you take pride in accuracy, attention to detail, and creating exceptional experiences for others? If so, we'd love to meet you. As aDonor Relations Associate, you'll play an important role in supporting the generosity that fuels HSBV's mission. Through thoughtful donor stewardship, accurate gift processing, database management, and event support, you'll help ensure every donor feels appreciated and connected to the impact of their contributions. How You'll Make a Difference Support Donors & Advance Fundraising Efforts Accurately process donations and gifts received through multiple channels, ensuring timely deposits and documentation.Create meaningful donor experiences through acknowledgments, thank-you communications, tribute gifts, and stewardship activities.Support workplace giving programs, donation platforms, and community fundraising initiatives that advance HSBV's mission.Help build and strengthen relationships with donors through thoughtful communication and exceptional service. Maintain Donor Records & Data Integrity Maintain accurate donor and gift records within Salesforce and other fundraising systems.Monitor donor accounts, recurring gifts, communication preferences, and other database information.Compile weekly donation reports and updates that support philanthropic and financial planning.Identify and resolve database discrepancies while maintaining the integrity of donor information. Support Events & Community Engagement Assist with fundraising events through registration, logistics, setup, support, and follow-up activities.Coordinate donor mailings, event invitations, newsletters, holiday cards, and other stewardship communications.Partner with volunteers who support philanthropy initiatives and administrative projects.Represent HSBV professionally at fundraising and community engagement events as needed. Create Exceptional Supporter Experiences Serve as a welcoming point of contact for donors, supporters, volunteers, and philanthropy guests.Respond to donor inquiries with professionalism, warmth, and accuracy.Share information about HSBV's mission, programs, services, and events.Foster positive, lasting relationships that inspire continued engagement and support. Support Team Success & Safety Follow safety procedures to ensure a safe environment for employees, volunteers, clients, and animals.Participate in required meetings, trainings, and organizational activities.Assist with shelter support activities and animal care tasks as requested.Contribute to the success of the Philanthropy Department and HSBV through additional projects and responsibilities as needed. Caring for Our Team Compensation Pay Range: $18.00 - $22.50 per hour Actual compensation is determined based on qualifications, relevant experience, skills, and internal equity. Schedule Part-time, 20-30 hours per week.Regularly scheduled in-office Wednesday through Friday from 8: 00 a.m. to 6: 00 p.m.Occasional evening and weekend hours may be required for events, trainings, meetings, and fundraising activities.Schedule flexibility is necessary to support the needs of the department. Benefits & Wellbeing We believe that caring for our employees is essential to caring for our community. Health coverage fully paid for you HSBV covers 100% of employee-only medical, dental, and vision premiums, with options to add eligible dependents and family members at employee cost.Support when life happens Employer-paid life insurance, long-term disability coverage, and an Employee Assistance Program help support you through life's challenges.Benefits for animal lovers Employees enjoy waived adoption fees for HSBV animals and discounts on veterinary services.Compassion for every family member We offer one paid bereavement day following the loss of a companion animal, recognizing the important bond between people and the pets they love.A mission-driven workplace Join a team that values Kindness, Collaboration, Ingenuity, Trust, Optimism, and Humility while making a meaningful impact on animals and the people who love them. What You'll Bring to Our Community Required Qualifications High school diploma or GED.One year of customer service experience.One year of experience accurately entering high volumes of data into software systems.Valid Colorado Driver's License with an insurable driving record. Preferred Qualifications Experience with donor databases or CRM systems, particularly Salesforce.Experience supporting nonprofit fundraising, donor relations, or administrative operations.Experience coordinating events, volunteers, or community engagement activities. You'll Thrive Here If You Enjoy building meaningful relationships and providing exceptional service.Take pride in producing accurate, high-quality work and managing details effectively.Communicate with warmth, professionalism, and empathy.Excel at organization, planning, and balancing multiple priorities.Work independently while contributing positively to a collaborative team environment.Believe in HSBV's mission and are excited to help advance it through donor stewardship and support. Why Team Members Choose HSBV Make a Difference Every donation processed, every donor thanked, and every relationship strengthened helps create positive outcomes for animals and the people who love them. Be Part of a Compassionate Community Join a team united by kindness, collaboration, and a shared commitment to animal welfare. Connect Generosity to Impact Help supporters see the difference their contributions make in the lives of animals throughout our community. Grow With Us Build your skills through meaningful work, collaboration, and opportunities to contribute across the organization. Purpose-Driven Work Support an organization dedicated to creating a more compassionate community for animals and people alike. More About HSBV The Humane Society of Boulder Valley is a community-supported nonprofit dedicated to protecting and enhancing the lives of companion animals and strengthening the bond between pets and people. Through sheltering, adoption, veterinary care, behavior support, humane education, and community services, HSBV helps thousands of animals and people each year. Our team is passionate about creating positive outcomes, supporting one another, and making a lasting impact in our community. Ready to Join Our Community? If you're energized by building relationships, providing exceptional service, and helping connect supporters to a mission that changes lives, we'd love to hear from you. Applications are reviewed as they are received and accepted until the position is filled. The Humane Society of Boulder Valley is an Equal Opportunity Employer committed to fostering an inclusive workplace where employees, volunteers, and community members feel welcomed, respected, and valued. ??