Office Support Specialist (Receptionist) – with Glenwood Insurance Agency

Location: Onsite – [Glenwood Springs, CO]
Position Type: Full-time: Mon - Fri 8am -5pm

Why This Role Matters

At Glenwood Insurance Agency, we know that exceptional client service and smooth operations begin at the front lines—and that’s where you come in. As our Office Support Specialist, you won’t just be answering phones or keeping things organized; you’ll be the heartbeat of the office, creating first impressions that last, ensuring seamless day-to-day operations, and helping build a workplace culture where people feel supported and connected.

This isn’t just another “support role.” This is a career-launching opportunity in one of the most stable, growing industries—insurance. With countless pathways for advancement, long-term career security, and the chance to make a real impact, this role is the gateway to an exciting future.

If you’re ambitious, people-oriented, tech-savvy and eager to grow, this is your opportunity to shine.

What You’ll Do

• Serve as the frontline connection for clients—delivering friendly, professional service by phone and in-person.
• Keep the office running seamlessly with day-to-day support tasks such as mail, recordkeeping, data entry, supply management, payments and scheduling.
• Jump into special projects like event planning, meeting coordination, and office culture initiatives.
• Be the go-to person for everyday tech help—assisting teammates with video calls, navigating Microsoft Teams, handling printer hiccups, or troubleshooting simple computer tasks.
• Partner with both onsite and remote teammates, ensuring everyone has what they need to succeed.
• Bring fresh ideas to the table to streamline processes and improve client and employee experiences.

What We’re Looking For

• A professional, welcoming demeanor and a passion for helping others.
• Strong multitasking and organizational skills with attention to detail.
• Comfort in a fast-paced environment where no two days are the same.
• Proficiency with Microsoft Office (Outlook, Teams, Word, Excel).
• Education & Experience:
• High school diploma or equivalent required; associate’s degree or higher preferred.
• 2+ years in administrative, client service, or support roles—insurance or financial services background is a plus.
• Experience supporting remote and onsite teams is valued.
• Bilingual (Spanish/English) strongly preferred to support our diverse clients.

Why Join Us?

• Career Growth: Insurance is a thriving industry with long-term stability and upward mobility. This role is a springboard into future opportunities—whether in client services, operations, or leadership.
• Impact: You’ll be at the center of office life, ensuring smooth operations and outstanding client experiences.
• Culture: Work with a supportive, connected team in a company that values respect, integrity, service, excellence, empathy, and communication.
• Benefits: Comprehensive health coverage, 401(k) match, paid time off, volunteer days, amazing cultural perks and more.

Work Environment

• Onsite, collaborative environment with moderate to active energy.
• Regular sitting with occasional standing/walking; lifting (up to 50+ lbs).
• Occasional travel as needed for company meetings and events.

If you’re ready to make your mark, grow your career, and be an essential part of a thriving insurance agency, we’d love to hear from you.

Apply today and step into a career that grows with you.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Customer Service: 2 years (Required)

Ability to Commute:

• Glenwood Springs, CO 81602 (Required)

Work Location: In person