Make a Difference

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What will your job look like?

The Regional Vice President works in collaboration with the President & COO, operations and support departments to ensure thorough oversight and compliance of all designated regional area contracts. Acts as the liaison between MTM Transit, clients, and external stakeholders to ensure MTM Transit is fully compliant with contract requirements.

What you’ll do:

• Provide oversight and direction to ensure business outcomes and contract goals are defined and met

• Work closely with Executive and local division leadership to negotiate collective bargaining agreements

• Improves division profitability, and allows the Company to be more competitive while bidding on new contracts

• Maintain an awareness of both the external and internal competitive landscape, opportunities for expansion, customer, markets, new industry developments and standards

• Learn and understand all aspects of the area contracts

• New business development and management of implementations

• Present a positive image of MTM Transit through Client meetings and RFP presentations

• Increase revenue by achieving the organization’s overall goals and profitability requirements

• Has complete ownership of the business unit’s P& L successes and failures

• Assist in new business acquisition and implementations

• Keep abreast of contract compliance and adherence to regulations and policies

• Demonstrate a working knowledge and understanding of the ADA, DOT, and all related FTA guidelines and amendments

• Develop talent acquisition strategies to attract and hire top candidates

• Select talent, coach, motivate, lead, and manage an organization sufficient to accomplish business objectives

• Develop Succession Planning for leadership positions

• GM Training and professional development to include monthly budget review

• Lead, motivate, guide, direct, and evaluate the work of subordinate leaders including General Managers, Operations Personnel, and Safety/Training

• Assess each location’s operation and empower GM by providing tools, resources and training to achieve desired business objectives

• Work with General Manager and Safety Manager to reduce Accident Frequency Rate

• Work with General Manager to create a positive workplace culture

• Work with the Clients to follow through on service issues, troubleshooting problems and concerns, complaints to resolution

• Act as a liaison between MTM Transit and external stakeholders to educate on MTM Transit services and ensure customer satisfaction

• Identify and manage stakeholders’ expectations during all phases of the contract

• Be available as Client’s key contact for any issues relating to the contract

• Present annual plan reviews and work in a consultative manner with Clients

• Address all issues in a timely manner to the satisfaction of the client and MTM Transit

• Acquire a good understanding of State/County, and local climate and issues pertaining to contracts

• Maintain active involvement in State/Government programs and transportation related conferences/seminars

• Ensure ongoing compliance to MTM Transit’s Safety Programs - promoting a safety 1st culture

• Gain and maintain in-depth knowledge of MTM Transit departments with the goal of increasing productivity and reducing associated risk

• Provide necessary data and information to MTM Transit staff; have oversight the continuous monitoring and coordination of on-time performance activity

• Implement programs to improve rider satisfaction and driver safety

What you’ll need:

Experience, Education & Certifications:

• High School Diploma or G.E.D.

• Bachelor’s degree or equivalent experience

• 7 + plus years’ experience in transit management with expertise in Fixed Route and paratransit

• 8+ years management experience in the Transit or livery industries

• VP experience or 7+ years of experience as a director managing large profitable operation teams in a multimillion contract ($10M plus) large operations

• Prior contract and/or project management experience

• Must possess a valid driver’s license

Skills:

• Prior contract and/or project management experience

• Extensive knowledge of transit and paratransit scheduling platforms

• Extensive knowledge of budget and cost analysis processes

• Previous experience working with senior citizens or persons with disabilities

• Must possess excellent interpersonal skills and ability to work with a variety of people and job positions

• Thorough knowledge of ADA, DOT, FTA regulations

• Experience establishing key processes and procedures

• Ability to acquire in-depth knowledge of MTM Transit operations, company policies, and guidelines

• Proven experience in operations and management of staff

• Extensive analytical and proven data collection methods

• Exceptional interpretation and problem-solving skills

• Ability to schedule, organize and prioritize multiple tasks

• Proven experience supervising and monitoring the delivery of contractual services

• Must be able to evaluate and resolve problems and issues in a constructive manner

• Ability to maintain high level of confidentiality

• Regular attendance is required

What’s in it for you:

• Health and Life Insurance Plans

• Dental and Vision Plans

• 401(k) with a company match

• Paid Time Off and Holiday Pay

• Maternity/Paternity Leave

• Casual Dress Environment

• Tuition Reimbursement

• MTM Perks Discount Program

• Leadership Mentoring Opportunities

Salary Min: $200, 000

Salary Max: $250, 000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

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