External Application Deadline January 17th, 2025

Goodwill offers a chance to make a difference!

Come join our incredible team !

This position has a salary of $68, 000 annually and is bonus eligible up to $500 per quarter. Never wait for a paycheck again! Goodwill of Colorado employees can sign up for #DailyPay on day one!

Full Time employees in retail are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer

JOB SUMMARY:

The Manager, Transportation and Logistics will manage all aspects of donated goods transportation, processing, and storage for the organization. Implement logistics best practices to meet business objectives in an efficient and effective manner.

ESSENTIAL FUNCTIONS:

• Establish and measure Key Performance Indicators (KPI) to drive performance for on-time, in-full delivery performance, shipping costs for all forms of transit, warehouse/processing operations productivity, and quality.
• Manage donated product logistics, transportation processes, negotiates vehicle lease/purchase programs, and coordinates vehicle maintenance. Implements improved processes and management methods to generate higher Return on Investment (ROI) and workflow optimization.
• Review procedures, formulating policy development, and implementing new strategies and process improvements.
• Understand, review, and work to improve all aspects of operations.
  • Understands the supply and demand cycle of donated goods.
  • Ensure that productivity, processing, storage, salvage, and distribution criteria are balanced to maximize revenue.
  • Ensure donated articles are protected, properly sorted, stored, distributed, or disposed of, in accordance with company policies.
  • Supervise the production and accurate sorting of material goods at the dock and warehouse.
  • Understand the salvage operation and the salvage commodities market to generate the highest revenue possible for Goodwill.
• Oversee all supervisors, assigned drivers, helpers, and sorters to include hiring, training, issuing disciplinary actions, completing, and issuing performance evaluations, and firing.
  • Conduct safety training in a consistent and timely fashion to reduce work-related injuries and equipment failure; provide personal protective equipment and appropriate footwear as needed.
  • Coach supervisors to use best practices to motivate staff and maintain a safe and productive work environment.
  • Ensure adequate staffing, supplies, and tools to reach work productivity goals.
  • Advise and counsel subordinates on matters relating to work productivity, quality, and work approach/behavior at work.
  • Manage supervisors to ensure proper priorities and work goals are established.
• Ensure Vehicles and other equipment are maintained in optimal working order.
  • Analyze maintenance and repairs costs for efficiency and effectiveness.
  • Maintain accurate inventory of parts, ensuring orders received are correct and complete.

Risk Management and Safety:

• Ability to understand and follow all Goodwill safety standards and guidelines.
• Participate on the Retail Risk Committee.
• Ensure that proper safety procedures are followed and checked. Ensure the work environment is free of safety hazards and employees are aware of risks.
• Ability to maintain current knowledge of Department of Transportation standards and guidelines.
• Implement policies and procedures to ensure compliance.

Planning and Budgeting:

• Forecast and prepare annual budget, review monthly financial statements, and adjust business approach to ensure business goals are met.
• Oversee house call routes with Home Pick-up staff to accomplish the goals of the department.
• Report any significant matters that could affect Goodwill to the Director of Transportation and Logistics and provide recommendations for action when appropriate.

Relationship Management:

• Provide leadership, training, and support to subordinates. Ensure continuity of operations at all levels. Ensure open communication.
• Promote harmony within and between all departments. Consistently apply and implement Goodwill policies and procedures to protect Goodwill from legal liability. Report any situation to the Director of Transportation and Logistics that may require attention or action. Provide recommendations and workable solutions whenever possible.
• Work cooperatively with all department heads to ensure the most effective and efficient handling of donated goods.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A Bachelor’s degree in logistics, supply chain, transportation, business administration, or a similar field of study.

Experience:

• At least ten (10) years of combined experience in product logistics management, supervising and managing people and financial plans/budgets. Strong financial acumen. Transportation and logistics management includes: dock and warehouse operation and vehicle maintenance.
• Must have advanced working knowledge of Microsoft Office (Outlook/Excel/Word/PowerPoint) and transportation safety best practices and regulations.

Other:

• Proven ability to evaluate, recommend and implement transportation management tools, policies/procedures, and software to meet current and future business needs.
• Demonstrated success managing multiple functions, projects, and priorities.
• Strong ability to lead teams and collaboratively partner with other business groups.
• Solid communication and customer service skills with the ability to work effectively with a wide range of employees and customers in a diverse community.
• Proven ability to coach and develop talent.
• Strong work ethic, self-starter, problem-solver, and team player.
• Must be an advocate for our mission and values.
• Flexibility to work when needed, which may include weekdays, weekends, evenings, and holidays.
• The incumbent will be required and must have the ability to drive for company business*.

*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, they must be at least:

• 19 years of age (not engaged in passenger transportation),
• 25 – 70 years of age for all passenger transportation services,
• 21 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last three (3) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicant/employees using their personal vehicle for company business, must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace.

Core Competencies:

• Communication, Level 2
• Customer Focus, Level 2
• Excellence, Level 2
• Knowledge and Skills, Level 2
• Teamwork, Level 2
• Trust, Level 2
• Decision Quality, Level 2

Functional Competencies:

• Developing Others, Level 2
• Planning and Organizing, Level 2
• Results Management, Level 3
• Team Leadership, Level 3
• Command Skills
• Confronting Direct Reports
• Time Management

Physical Requirements

Attachment to Job Description

Job Title: 566 – Manager, Transportation & Logistics Dept Number: Varies – Ops

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

PUSHING/PULLING - OCCASIONALLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - OCCASIONALLY

Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

Visual, close - FREQUENTLY

Visual, distant - FREQUENTLY

Visual, depth perception - FREQUENTLY

HANDS/FINGERS:

Simple grasping - FREQUENTLY

Fine Manipulation - FREQUENTLY

Repetitive Movements - FREQUENTLY

WALKING - FREQUENTLY

STANDING - FREQUENTLY

SITTING - FREQUENTLY

SPEAKING - CONTINUOUSLY

OTHER, please describe - OCCASIONALLY - Driving

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)