Applications due by October 25, 2024

Goodwill of Colorado

Job Description

Pay: $20/hour

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Full-Time; Monday - Friday

This full-time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

JOB SUMMARY:

The Case Manager II, Contracts Lead acts as Liaison between Goodwill and CCB to implement a case management program for all assigned consumers within ABILITY ONE to achieve their individual goals. To provide intensive support with each consumer assigned to attain their highest level of achievement and maximize their independent functioning in a work and community environment. To maintain individual records IAW with guidance by quality control personnel.

ESSENTIAL FUNCTIONS:

Contracts Case Management:

• The Contracts Case Manager II will provide direction, supervision, and case management for all assigned consumers. The incumbent will complete an initial rehabilitation plan and assessment, develop, and implement an individual program plan, and document progress for the client. The incumbent must plan ancillary activities for consumers to include special staffing and initiate appropriate referrals for special services. It is critical that the Contracts Case Manager II, have the ability to encourage independence by assisting consumers in problem-solving their personal and work-related problems by using accepted and innovative rehabilitation techniques and maintaining a proactive environment. In addition, the incumbent will teach proper work habits, interaction skills, and self-help skills through role modeling and programmatic intervention. The Contracts Case Manager II will monitor consumer production and facilitate training in the production methods for each contract to increase productivity and assist in remedial training when necessary. In addition, the incumbent must attend annual staffing-funded clients. It may also be necessary for the Contracts Case Manager II to assist with any needed personal care of the consumer/client and provide crisis intervention when necessary.

Contract Support:

• The Contracts Case Manager II must secure input from supervisors and the Site Manager regarding behaviors and programmatic considerations for consumers and ensure that the Site Managers are informed of and invited to all staffing’s, providing them with a copy of the individual program plan. The incumbent will participate in team meetings, monthly assemblies at assigned locations, and in-service training. and relay pertinent information to the rest of the team.

Client/Program Tracking and Reporting:

• The Contracts Case Manager II must complete all necessary documentation, e.g., monthly reports, incident reports, program plans, ISSP(s), charting, quarterly and final reports, outcome evaluation information tracking, and reporting. It is critical that the incumbent maintain complete and accurate records and statistical data as required for all programs and secure tracking information from supervisors monthly. The Contracts Case Manager II will also conduct semi-annual productivity studies IAW Department of Labor (DOL) standards and complete necessary paperwork for payroll data change.

Relationship Management:

• The Contracts Case Manager II will communicate and coordinate with other involved agencies and support personnel, residential staff, community-centered board case management, parents and guardians, the Department of Vocational Rehabilitation (DVR), and schools. The incumbent will keep the Site Manager informed of progress, considerations, and pertinent information. In addition, as the Contracts Case Manager II will participate in team meetings sessions. The Case Manager II will deal effectively and calmly with non-routine situations following accepted guidelines and perform other duties as required by the Site Manager.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor’s degree in Vocational Rehabilitation, Psychology, Sociology, Counseling, and Guidance or related degree.

Experience:

• Applicable field or equivalent combination of training and experience with a minimum of one (1) year in a social service, counseling, or rehabilitation setting, providing direct services to persons with physical, emotional, and/or developmental disabilities will also be considered.

Other:

• It is preferred that the incumbent have excellent written and verbal communication skills and demonstrate the ability to interact with various types of internal and external customers.
• It is also preferred that the incumbent have the ability to relate effectively to disabled persons, their parents, and guardians and be empathetic toward their needs.
• The incumbent must have the ability to work independently, cooperatively, and to exercise effective planning.
• The Contracts Case Manager II must demonstrate flexibility within the framework and pressure of established deadlines.
• The incumbent must be able to write clear, concise, and accurate reports and plans, submit them in a timely fashion, and possess excellent time management skills.
• The incumbent must have a working knowledge of community resources, train, and be creative in motivating consumers toward individual success.
• The incumbent must also conduct self in a professional manner and maintain a professional appearance that enhances the firm’s reputation.
• The Contracts Case Manager II must have experience speaking effectively to various small groups in a presenting/informative role.
• Overtime may be required as well as some travel to attend meetings and required training.
• The incumbent will be required and must have the ability to drive for company business*.

*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, they must be at least:

• 19 years of age (not engaged in passenger transportation),
• 25 – 70 years of age for all passenger transportation services,
• 21 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last three (3) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicant/employees using their personal vehicle for company business, must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 117 – Case Manager II, Contract Lead Dept Number: 2040

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

PUSHING/PULLING - OCCASIONALLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - OCCASIONALLY

Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - FREQUENTLY

Fine Manipulation - FREQUENTLY

Repetitive Movements - FREQUENTLY

WALKING - CONTINUOUSLY

STANDING - CONTINUOUSLY

SITTING - CONTINUOUSLY

SPEAKING - CONTINUOUSLY

OTHER, please describe – driving

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)