Salary Range: $31.11 - $40.48

Hiring Range: $31.11 - $35.82

Job Summary:

The City of Greeley is seeking a Cross Connection Crew Supervisor to join the Water and Sewer Department to administer and maintain the federal and state required backflow and cross-connection control (BFCCC) regulations of the Safe Drinking Water Act and the Colorado Primary Drinking Water Regulations through the City's cross-connection control and backflow prevention program.

The successful incumbent will bring technical and administrative skills to ensure compliance with the Colorado Department of Public Health and Environment (CDPHE) Regulations.

Experience, Knowledge, Skills:

Minimum Requirements

• High school diploma or equivalent
• Valid, unrestricted driver’s license
• Current Backflow Tester Certification ASSE or ABPA required.
• State of Colorado Distribution I Certification or higher. Distribution system experience may be considered.
• Three (3) to five (5) years of experience in at least one the following areas:
  • Backflow and Cross Connection Control Software, database, and documentation management
  • Basic mechanical experience
  • Backflow assembly repair
  • Water distribution
  • Plumbing

Preferred:

• Current Cross Connection Certification, or related field experience preferred.
• Six (6) or more years of experience in at least one the following areas:
  • Backflow and Cross Connection Control Software, database, and documentation management
  • Basic mechanical experience
  • Backflow assembly repair
  • Water distribution
  • Plumbing
• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job may be considered.

Knowledge, Skills, and Abilities:

• Knowledge of the business and organizational structure of Colorado municipalities
• Strong understanding of CDPHE regulations to ensure compliance with related cross connection and backflow assemblies.
• Ability to be cognizant of details to track and maintain records for CDPHE compliance.
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.), TRAKIT, Cityworks, ARCPro, BFCCC Software, and learn and experiment with new software and systems.
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate, and facilitate meetings, and make decisions.
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
• Ability to self-start and take initiative in completing daily tasks and special projects.
• Ability to focus on activities that have the greatest impact on meeting work commitments.
• Ability to establish and maintain partnerships with a variety of internal and external constituencies.
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
• Ability to navigate a complex political environment.
• Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfaction
• Knowledge of incident response and handling methodologies
• Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor.
• Ability to deliver a high level of commitment to customer service.
• Ability to respond to requests in a timely manner.
• Ability to present oneself professionally in appearance, demeanor, and effort.
• Ability to effectively collaborate with team members in-person and remotely.

Essential Functions:

• Manages the overall administration of cross-connection program.
• Manages the installation, testing of new or existing backflow assemblies for program compliance and the building permit process.
• Ensures all standards, design guidelines, BFCCC program policy, and Code are compliant with CDPHE regulations.
• Monitors the cross-connection software database daily and maintains the key elements of the program
• Supervises entry of all new backflow test report results into the database and ensures complete and accurate information is entered
• Maintains current list of certified backflow companies, testers, and their testing equipment.
• Reviews and accepts tester certifications and ensures gauge calibration reports are recorded.
• Identifies, corrects, removes, or completes data for all backflow assembly records within the exclusive software database.
• Performs periodic updates for the exclusive Utility Billing software program and downloads into the cross-connection database in relationship with Utility Billing database.
• Ensures all backflow test due notices are printed and mailed timely.
• Directs site surveys for existing and new non-residential backflow assembly installations to verify test results, that appropriate assemblies are installed for the site's use, and degree of site hazard.
• Directs or performs site visits to facilities with no documented backflow assemblies installed to determine, prepare, and administer a plan of compliancy for the state regulations.
• Identifies and processes the annual notice of the required backflow testing of backflow assemblies documented for the specific site.
• Monitors the completion of the testing requirement with written documentation, verbal contact, site visits and follow-up notices prior to a shut off of water service until compliancy.
• Provides customer service for internal and external requests, questions, state requirements, appropriate installations, troubleshooting and database inquiries.
• Provides assistance between different City departments for the compliancy of city-installed assemblies.
• Directs or performs backflow assembly tests for the Water and Sewer Department sites, as requested.
• Administers and maintains the document retention requirements for state regulations.
• Organizes, scans, and files the backflow tests, backflow tester certifications, backflow testing equipment certifications, and assembly photographs.
• Revises or updates the forms of media housing the previous documents to complete the State's retention requirements.
• Troubleshoots information for property owners, billing accounts, and site uses.
• Answers questions and provides information on the requirements of the cross-connection program, our regulatory compliance responsibilities to the state, federal government, and our customers regarding their responsibility is to install, test and maintain backflow assemblies on their property.
• Provides information on the City's cross-connection program and their responsibilities to the customers and the City.
• Answers questions and provide information on the requirements of the cross-connection program, as it applies to the city facilities to meet compliance regulations for the state, federal government.
• Troubleshoots with assemblies and the installations dependent upon the facility and the regulations.
• Schedules and performs annual backflow assembly tests for the Water and Sewer Department facilities according to the operation and work schedule of the facilities.

Supervisory Responsibilities:

• Promotes City of Greeley Values.
• Organizes and delegates assignments to team members.
• Hires, trains, motivates, and coaches employees.
• Evaluates employee performance and goal setting.
• Holds employees accountable for assigned tasks and goals.
• Provides timely and constructive feedback and training opportunities.
• Provides training opportunities with a focus on employee development.
• Resolves conflicts and complaints.
• Analyzes information and processes and develops more effective or efficient processes.
• Establishes and achieves business and financial objectives.
• Ensures compliance with safety procedures.

Work Environment and Physical Requirements:

Work Environment:

• In office and in-field work environments required
• Exposure to all weather conditions
• Exposure to various types of machinery noise, some levels excessive

Physical Requirements (performed with or without reasonable accommodation):

• Vision enough to perform functions such as identifying backflow assemblies necessary to complete inspections; operate vehicles and navigate tight spaces; and all computer related duties.
• Manual dexterity ability to operate small tools, vehicles, and backflows.
• Ability to make precise arm-hand position movements and maintain static hand position. (i.e. using a hammer, screwdriver, or similar tool).
• Ability to make repetitive arm-hand movements.
• Ability to bend and stoop repeatedly or continually over time.
• Ability to work in small, cramped areas and to climb ladders or steps to reach objects and perform test procedures.
• Ability to move and or pick up backflow assemblies to perform needed maintenance.
• Ability to pick up and move 40 pounds.
• Ability to remain in a standing or sitting position for extended periods of time.
• Flexibility enough to bend, twist and reach out to test equipment, obtain supplies or tools.

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: HR@Greeleygov.com .

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.