Inside Sales Representative – Customer Service

Location: Onsite, 5 days a week – Aurora, Colorado
Company: Intermountain Controls & Nichols-Given (A Division of Bray Sales, Inc.)
Compensation: $33.65/hour + Sales Bonus

About Bray International, Inc.

Founded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries. As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service. Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision. Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity. Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places people—our employees, customers, and partners—at the heart of everything we do. We pursue progress through continuous improvement, a family-like culture, and an entrepreneurial spirit that shapes the future of flow control solutions.

About the Role

Are you a customer-focused professional who loves solving problems and building lasting relationships?
Intermountain Controls & Nichols-Given, (ICNG), a division of Bray Sales, Inc., is seeking a motivated Inside Sales Representative to join our team in Aurora, CO.

In this role, you’ll be the go-to expert for customers—helping them identify the right products, providing technical support, and ensuring every interaction exceeds expectations. If you enjoy a dynamic, fast-paced environment and take pride in delivering top-notch service, this is your opportunity to grow with a global leader in flow control solutions.

What You’ll Do

• Serve as a trusted partner to customers—understanding their needs and recommending the best solutions.
• Prepare accurate quotes, process orders and returns, and manage shipment tracking to guarantee on-time delivery.
• Suggest alternative or complementary products to meet specifications, improve efficiency, and enhance value.
• Identify cross-sell and up-sell opportunities to strengthen relationships and drive revenue growth.
• Educate customers on product features, applications, and technical benefits.
• Stay current on product lines and industry developments through ongoing training and resources.
• Collaborate closely with internal teams to resolve challenges and ensure seamless service.
• Manage priorities effectively and consistently meet personal and team goals.
• Represent Bray with professionalism, integrity, and a commitment to excellence.

What You’ll Bring

• 3+ years of experience in inside sales, customer service, or a related field.
• High school diploma or GED required; additional technical or college education preferred.
• Technical understanding of industrial manufacturing, valve sizing, or product specification a plus.
• Excellent verbal and written communication skills.
• A proactive, customer-first mindset and strong problem-solving ability.
• Comfortable with technology and quick to learn new systems.
• Self-motivated, goal-driven, and able to thrive both independently and in a team environment.

As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws.

Sponsorship is not available for this role. Applicants who currently hold, or will require in the future, visa sponsorship (e.g., E, F-1/OPT/CPT, H-1, H-2, L-1, B, J, or TN) are ineligible

Why You’ll Love Working Here

At Bray International, we’re more than a manufacturer—we’re a trusted partner and innovator in flow control solutions. We take pride in our people, our products, and our long-standing commitment to excellence.

What We Offer

• Competitive pay and bonus opportunities
• Comprehensive benefits effective the 1st of the month after 30 days, including:
• Medical, dental, vision, and life insurance
• Paid holidays and vacation
• 401(k) with company match
• Safe, healthy, and smoke-free work environment
• Career growth and professional development opportunities – we promote from within
• A strong, people-first company culture backed by over 30 years of engineered excellence

Join Our Team

If you’re driven by service, motivated by results, and eager to grow in a supportive, high-performing environment, we want to hear from you.

Apply today and help us shape the future of industrial flow control—one customer at a time.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.