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DE& I Statement
For over 130 years, Diversity, Equity, and Inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and are integrated into the way we do business every day. Rooted in Our Credo, DEI values drive our mission to create a healthier and more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business (and our ability to deliver meaningful solutions) depends on how well we understand and meet the diverse needs of the communities we serve. That's why we foster a culture of inclusion and belonging where all perspectives, skills, and experiences are valued, and our people can reach their full potential.
At Johnson & Johnson, we all belong.

We are looking for the best talent for the position of INTEGRAL SOLUTIONS ANALYST based in Mexico City.

Purpose:
Ensure the completion of the minimally invasive surgery cycle by ensuring the correct restocking and timely delivery of materials at each site, as well as the reconciliation and effective invoicing of the services provided at each hospital through the ERP system.

Main Responsibilities:

• Capture orders for restocking, follow up, and ensure their delivery.
• Generate performance metrics.
• Provide effective and timely follow-up on logistics requests from the commercial area and field supervisors.
• Keep the contacts of the assigned accounts updated for approval requests.
• Notify Sales Representatives, Customer Service Management, and KAM of the reconciliation and invoicing status for each hospital.
• Maintain optimal inventory levels at each location.
• Follow up on reconciliations sent to clients for invoicing.
• Advise and provide support to assigned client requests regarding inventory management and invoicing of services provided.
• Keep technical data sheets for assigned products updated for proper invoicing and billing.
• Generate evidence for audits and ISO compliance.
• Ensure compliance with internal processes.
• Always adhere to the company's policies and procedures.

Requirements:

• Focus individual and group efforts on achieving organizational objectives.
• Ensure that each task is of high quality and delivered within the established timelines.
• High-performance orientation through a focus on individual and/or group activities that add value to the organization.
• Strategic and analytical thinking.
• Process-oriented.
• Effective problem-solving.
• Effective communication.
• Inventory management.
• Supply chain.
• Project management.
• Preferably SAP, ISO 9000.
• MS Office.