Salary: £34, 580
Grade: Level 2, Zone 2
Location: 5 Pancras Square, London N1C 4AG
Contract Type: 2 x Fixed Term/ Secondment for 12 months
Hours: 36, Full Time
Closing date: Wednesday 8^th January 2025; 23: 55

About Camden

Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because we’re not just home to the UK’s fast-growing economy. We’re home to the most important conversations happening today. And we’re making radical social change a reality, so that nobody gets left behind.

What You’ll Be Doing / How You’ll Be Involved

The purpose of the Business Support service is to support and enable services to deliver for the citizens of Camden in an efficient and effective way.

We have recently changed the way that we work so that we are more responsive to the needs of our customers and provide support that adds most value. To help us deliver this, we require skilled Business Support Officers to join the service to provide professional, proactive, flexible and customer focussed business support service to the organisation

We are looking for individuals who are adaptable and have a willingness to perform the full range of activities undertaken by functions within business support. To enable services to meet their strategic objectives, we are also looking for individuals that can quickly respond to changing needs and priorities.

All staff will be expected to provide a variety of administrative support to our services based at 5 Pancras Square. This role will focus on the delivery of one of our current priority areas by ensuring that we support services based at 5 Pancras Square in enabling colleagues across the council to have the tools that they need to deliver their roles effectively including: managing team agile kit loans; locker management; stationery management; oyster card distribution and monitoring. Additionally, the provision of seamless meeting room set-up support.

To view the profile please click the below link:

http: //camdocs.camden.gov.uk/HPRMWebDrawer/Record/10714883/file/document?inline

All about you

You will be experienced in provided excellent customer and administrative services in a fast paced, citizen-focused environment. You’ll have the ability to develop good working relationships and demonstrate effective communication skills written and verbal, with an ability to express issues in a clear and appropriate manner and work with a range of audiences.

You will be expected to show high levels of professionalism and be approachable, courteous, and helpful in the delivery of support. You will have the ability to work with minimum supervision, using problem solving skills and initiative to provide customer focused support service.

You’ll also be able to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others. This role requires you to deal diplomatically and confidentially with a wider range of stakeholders internally and externally. It also requires a level of resilience.

The post is generally office based but you may be expected to work at other sites and to provide cover for similar roles.

Please refer to the job profile for more information

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit www.camdenjobs.co.uk/staff-benefits'

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.