Job Posting: Receptionist

Facility: Willow Springs
Position: Receptionist
Employment Type: Full-Time
Schedule: Day Shift (may include occasional evenings or weekends as needed)
Pay Range: $18.00 - $20.00 per hour (DOE)
Position Summary

Willow Springs is seeking a friendly, professional, and dependable Receptionist to serve as the first point of contact for residents, visitors, families, and staff. This role is essential in creating a welcoming environment while providing administrative and clerical support to ensure smooth daily operations.
Essential Duties and Responsibilities

• Greet and assist residents, visitors, and vendors in a courteous and professional manner
• Answer and route incoming calls promptly and accurately
• Manage visitor sign-in procedures in accordance with facility policies
• Provide general administrative support, including filing, copying, scanning, and data entry
• Coordinate communication between departments as needed
• Maintain a clean, organized, and professional front desk area
• Assist with mail distribution and deliveries
• Follow confidentiality, HIPAA, and facility policies at all times
• Perform other duties as assigned by management

Qualifications

• High school diploma or equivalent required
• Prior receptionist, front desk, or administrative experience preferred
• Experience in a healthcare or skilled nursing setting is a plus
• Strong verbal and written communication skills
• Professional appearance and customer service mindset
• Ability to multitask and remain organized in a fast-paced environment
• Proficiency with basic computer applications (email, scheduling, data entry)

Benefits (May Include)

• Competitive hourly pay based on experience
• Medical, dental, and vision insurance
• Paid time off and holiday pay
• 401(k) with employer contribution
• Supportive team environment and opportunities for growth

Equal Employment Opportunity Statement

Willow Springs is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.