Registration Processing Admin (Onsite)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Registration Processing Admin is responsible for providing document handling support and for verifying received paperwork according to established DMV policies and internal procedures. As a Registration Processing Admin, you will have excellent communication, attention to detail, punctuality, and organization skills. A clean driving record and current driver’s license is required.

Key Responsibilities

• Process title transactions in the VITU Portal efficiently.

• Constant contact with dealerships to notify of errors, missing documents, and due dates.

• Audit paperwork against DMV policies, providing notice to dealerships and to DMV as set by company procedures.

• Access customer data for printing required paperwork.

• Provide phone and online support through the SPU tab to clients by answering questions and finding solutions on errors found during the audit process.

• Any other task required to facilitate the movement of paperwork from the client to DMV and back to the end Customer Receive and distribute exemption mail

• Log transactions in and out as they are completed

• Mail completed work

• Answer client calls

Minimum Qualifications and Experience

• Experience with CA DMV/BPA and other related DMV documents for both new and used vehicles.

• Experience with DMV accounting and bundle reconciliation

• EVR program knowledge (E-filing)

• Knowledge of DMV regulations pertaining to registration processing

• Able to use Microsoft Word, Excel, and Outlook

• Able to train others, effectively communicate with high level Executives

• Excellent time management skills

• Excellent follow-up and problem-solving skills

• Excellent attention to detail

• Able to work independently with limited supervision

• Positive attitude and can work well in a team and independently

Compensation -

The hourly rate range for this position is: $18.75 - $23.50

The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -

• Healthcare Coverage for you and your family covering Medical, Dental & Vision

• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)

• Generous PTO

• Pet Insurance

• Retirement Planning

• ID Theft Insurance

• Life and Disability Insurance

• Commuter Benefits

• Accident & Hospital, Critical Illness Insurance

• Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.