Lead Title Auditor (Onsite)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Lead Title Auditor be a subject matter expert in all areas of the Release Services Group, be a front line resource for team member questions, perform fulfillment of daily transactions, facilitate training to team members, and ensure success in achieving department Service Levels and Quality expectations.

Key Responsibilities

• Manage a high volume of tasks in a timely, accurate and efficient manner.

• Adhere to established procedures and compliance requirements when: sorting, organizing, validating, pulling, signing off/executing, shipping, and similar activities for documents.

• Be a subject Matter Expert (SME) and frontline resource for questions for all areas of the department.

• Train team members in business processes, specific client/department requirements and expectations.

• Ensure success in achieving department Services Levels and Quality expectations by fulfilling daily transactions precisely, and assist leadership with maintaining workflow, generating reports, and working/assigning tasks.

• Use company proprietary software for research and data entry.

• Research, analyze and resolve problems in a timely manner.

• Be a positive role model to team members in all areas of performance.

• Perform other duties, as necessary.

• As business needs arise, the ability to have a flexible schedule, which may include overtime, may be required, in addition to the established schedule.

Minimum Qualifications and Experience

• High School Diploma, General Educational Development (GED) or comparable completed educational certification.
• Proficient in using Microsoft Office or Google Suite, products.
• Strong verbal and written communication skills.
• Excellent people skills, with the ability to effectively collaborate with team members and other departments throughout an organization.

Preferred

• Previous leadership experience.
• Experience in fast-paced production environment.
• Familiarity with automotive, titling or finance industry.
• Critical thinking skills.
• Proven ability to organize and prioritize daily work.
  

Workplace Environment:

• Perform routine and repetitive production work.
• Sit or stand, for lengthy periods of time.
• Prolonged exposure to computer screens.
• Primary schedule is Day Shift, Monday - Friday. There may be occasions that require overtime, evening, holiday, or weekend shifts.
• Ability to lift or push up to 35 lbs.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Compensation -

The hourly rate range for this position is: $25 - $30

The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.

At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.

At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -

• Healthcare Coverage for you and your family covering Medical, Dental & Vision

• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)

• Generous PTO

• Pet Insurance

• Retirement Planning

• ID Theft Insurance

• Life and Disability Insurance

• Commuter Benefits

• Accident & Hospital, Critical Illness Insurance

• Tuition Reimbursement

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.