Vitu

Vitu is a private equity backed (Accel-KKR) innovative SaaS company providing cutting-edge services to the motor vehicle industry. The company is continuing its exponential growth and looking for leaders and team members to support and drive its continued success. Vitu currently has offices in California, Florida, Illinois, Indiana, Minnesota, Montana, New Hampshire, Oregon, Pennsylvania, Texas and Virginia.

Position Overview

Auditor I requires at least one year of experience as a DMV clerk at a dealership, credit union or may have obtained their experience as a previous DMV employee or registration service. This individual should have knowledge of the registration and transfer process, policies and procedures as set forth by DMV as well as internal policies. The auditor is responsible for meticulously reviewing all documents that have been electronically filed by the second line business partner. The role of an Auditor is crucial. The BPA program requires that each participant maintain no more than 3% error rate and this error ratio also includes their first line of service provider, the auditor. Under the direction of the Audit Manager, Auditor I is certifying that all appropriate paperwork is in hand and all information submitted is accurate, complete and matches the corresponding paperwork in accordance with DMV policy or the transaction will be marked by the auditor for further review by BPA.

Daily Tasks

• Audit paperwork against DMV policies, providing notice to clients and to DMV as set forth by company procedures

• Audit / review an average of at least 600 + deals per day

• Flag errors that can be fixed and contact clients via fac for additional information and / or documents

• Arrange paperwork in proper document order as per Standard Operating Procedures

• Place red folder on top of bundle to indicate audit is complete

• Place bundle on wall in designated area according to box number and site ID number
  
  

Certify Information Submitted

• Must have an auditor’s eye / instinct (know what to look for)

• Identify errors and prohibited transactions

• Ability to determine if transaction is worthy of error notice

• Flag errors that can be fixed, print clear and concise Error Notice for client

• Arrange paperwork in proper document order for BPA

• Arrange bundle in proper bundle order

Navigate through Back Office

• Access customer data for the purpose of reprinting required paperwork

• Manage each bundle after audit is complete

• Mark error as critical or fixable

• Print error reports