Description

Vitalant is seeking a Sales Support Specialist I dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you'll find a career built on purpose, an organization created to care, and a team committed to leading-together.

Your impact as a Sales Support Specialist I is vital. Y ou will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.

What to Expect

Schedule: 40 hours weekly, 5 days a week, variable hours Monday-Friday between 7am-8pm, Saturday/Sunday between 7am-7pm

Our comprehensive total rewards support you, your family, and your future with:

• Medical, dental, and vision insurance
• 401(k) with 5% company match
• Tuition assistance up to $5, 000 per year
• Free basic life and AD& D insurance
• Free short- and long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Sales Support Specialist I, you'll get to:

• Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
• Engage blood drive coordinators to increase donor participation and retention.
• Assist with donor recruitment initiatives, including outreach to first-time donors.
• Maintain accurate records and ensure data integrity using established systems.
• Support special projects and assist with training and onboarding of new and existing staff.
• Provide high-quality customer service to internal and external customers.
• Ensure compliance with internal SOPs, external regulations, and software usage standards.
• Collaborate with field teams and cross-functional partners to support operational success.

Requirements

• Bachelor's degree in a related field (Business, Marketing, Communications, Healthcare Administration), or an equivalent combination of education and experience
• Valid in-state driver's license required

Summary

About Us

Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60, 000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.

For more EEO information about applicant rights click here

Job Posting Disclaimer

Please note: Vitalant does not currently hire individuals who reside in the following states - Alabama, Alaska, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.