Job Description

Job Title: Manager, Service Center

About Us:

T Force Freight is a leading national Less-than-Truckload (LTL) carrier, committed to providing exceptional service and innovative logistics solutions. We pride ourselves on our safety standards, operational excellence, and customer satisfaction. As we continue to grow, we are looking for dynamic and experienced professionals to join our team.

Job Summary:

We are seeking a motivated and experienced Transportation Supervisor/Manager to oversee our operations. The ideal candidate will be responsible for managing full safety compliance, profitability, revenue growth, and the efficient management of our hourly workforce. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and improve service level results. The Service Center Manager participates in sales team meetings to understand customer requirements and expectations and provide operational expertise. This is a great opportunity for an individual who thrives in a fast-paced environment while leading their service center team.

Salary: $111, 399 - $139, 249

Job Responsibilities:

• Ensure compliance with all safety regulations and promote a culture of safety within the organization.
• Oversee and manage Profit & Loss (P& L) statements, identifying areas for cost reduction and revenue enhancement.
• Drive revenue growth through effective planning, operational efficiency, and strategic initiatives.
• Manage, train, and develop hourly workforce, ensuring optimal staffing levels and productivity.
• Monitor key performance indicators (KPIs) to assess operational performance and implement improvement plans as needed.
• Collaborate with cross-functional teams to ensure seamless operations and customer satisfaction.
• Conduct regular performance reviews and implement corrective actions as necessary.
• Reviews projected performance plans to verify the correct number of drivers and routes are allocated.
• Participates in new hire orientation meetings to communicate expectations, company policies, and service and productivity goals.
• Identifies individual and team skill gaps and developmental opportunities.
• Oversees Managers and Supervisors.

Job Requirements:

• U.S. citizen or otherwise authorized to work in the U.S.
• Excellent Verbal and Written Communication Skills- Required
• Bachelor's Degree or international equivalent - Preferred

What We Offer:

• Competitive salary
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment.

About Us

Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day. As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency-delivering more solutions and more results at every turn.