Job Description

Job Title: Account Executive, Local (SMB)

Job Summary:

A Local Account Executive (Sales Rep) strategically converts new business, penetrates territories, and fulfills quotas, with a primary objective to grow and retain profitable revenue. The incumbent analyzes sales reports and transportation trends to identify new customers, growth from existing customers, and shipment reductions. This role tracks sales opportunities and develops a pipeline of potential customers through strategic relationships. This position promotes cross-functional sales by sharing leads, informing peers on freight services and bundling opportunities, and collaborating on sales proposals.

Job Responsibilities:

• Compiles weekly sales recaps on achievements, losses, and competitive information.
• Analyzes account recaps and monitors revenue trends to develop service recommendations.
• Utilizes shipping technology and systems for account activity review and customer database sign-up.
• Manages accounts by advising customers on billing processes, resolving inquiries, and entertaining customers.
• Trains customers on use and advantages of web-based shipping and tracking functions.
• Possesses strong customer relations, position the needed TFI shipping service to expand the customers business needs.

Job Requirements:

• U.S. citizen or otherwise authorized to work in the U.S.
• Must be currently located in the same geographic location as the position or being willing to self-relocate
• Individual must be organized, detail-oriented and have strong communication skills
• Understand TFI leverage over competitor products, services, and technology
• Projects future customer needs and is a critical thinker with analytical skills
• Possesses ability to identify issues and provide solutions and is a problem solver
• Builds strategic relationship with focus on customer pipeline and key decision making
• Persuasive negotiator with tactical techniques to overcome objections
• Possesses strong knowledge on industry trends and financial impact
• Experience giving sales presentations
• Bachelor's Degree not required but preferred