Part-Time Vending Unit Manager - Ventura, Oxnard and Camarillo, CA areas

$25 - $26 / hour

This position is eligible for $5 a month paid for monthly cellular phone allowance.

Locations include Pacific View Mall, Centerpoint Mall, Camarillo Premium Outlets

Weekly hours average 8 - 10 a week.

Flexible Schedule! Great Opportunity for a current mall employee looking for Additional Income!

BENEFITS for Part-Time Hires

Smarte Carte Inc. offers for part-time Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.

COMPANY BACKGROUND

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

Seeking a self-motivated individual for a part-time vending unit manager position. This position will work at the Pacific View Mall in Ventura, Centerpoint Mall in Oxnard, Camarillo Premium Outlets and Planet Fitness locations in the area (massage chair maintenance). Duties will include, but are not limited to: repairing, cleaning and performing regular maintenance on vended strollers, performing monthly collections, and maintaining a strong partnership with mall management. Repairing and maintaining massage chairs at Planet Fitness locations responding timely to service calls. We are looking for the right person to join our team and will train that candidate on all our job functions.

KEY RESPONSIBILITIES

• Clean strollers and CMU (stroller vending unit) to ensure clean and functional equipment is always available for customers.
• Develop and maintain strong relationships with mall management.
• Inspect and perform maintenance on equipment, (vending unit, strollers and massage chairs).
• Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
• Complete and submit all necessary reports in an accurate and timely manner.
• Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
• Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards
• Other duties as assigned.

EXPERIENCE

• Minimum 3 years in a customer service role.
• 3 years of field-based product support experience (route) is preferred.
• Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.

EDUCATION

• Technical degree or similar preferred

PERSONAL CHARACTERISTICS & BEHAVIORS

• Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
• Excellent verbal and written communication skills.
• Organized and able to manage multiple priorities effectively.

PHYSICAL REQUIREMENTS

• Lift 40 lbs. to waist height
• Push/Pull 75-100 lbs.
• Bend and stoop, walk and stand for long periods of time
• Visual acuity/manual dexterity to perform mechanical and electrical repairs

LICENSES & CERTIFICATIONS

• Valid Drivers license required

Experience

• Some level of mechanical and diagnostic aptitude
• 3 year(s): Customer service

• 3 year(s): Field-based product support experience (route)

Education

• Technical/other training or better

Licenses & Certifications

• Drivers License

Skills

• Prioritizing
• Driving
• Communication
• Customer Service
• Time Management
• Troubleshooting

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Self-Starter: Inspired to perform without outside help