Strategic Healthcare Programs (SHP) is a leader in analytics and performance management solutions serving the post-acute market. We are an industry leader in helping Home Health, Hospice, and Skilled Nursing providers improve their financial and quality performance while complying with many regulatory requirements Additionally, we connect the post-acute world to the broader provider markets to allow for optimal management across the continuum of care.

The Survey Processor plays an integral role in the timely and accurate processing of survey data.

Duties and Responsibilities:

• Receive and log inbound mail deliveries in a timely and organized manner.
• Sort, open, and process incoming mail according to established procedures.
• Prepare and organize daily mail carts to support workflow efficiency.
• Coordinate shredding preparation by relocating shred bins to designated areas in advance of scheduled pickups.
• Stage empty trays and carts outside of the office for vendor collection and reuse.
• Accurately handle mail by opening, extracting, and categorizing contents in accordance with processing guidelines.
• Scan survey documents and supporting materials, ensuring image quality and proper file indexing.
• Operate computer systems and scanning equipment for data entry, verification, and quality control.
• Maintain and organize archive rooms, including the daily filing of completed survey trays.
• Prepare materials and workspace for the following day’s processing volume to ensure operational continuity.
• Perform end-of-day cleanup procedures, including securing all bins, equipment, and restricted office areas.
• Available to work weekends.

Knowledge, Skills and Abilities

• Able to follow specific instructions and procedures without deviation
• Excellent attention to detail
• Excellent communication is a must
• Proficient in core computer skills (Excel, Word, Outlook, Microsoft Teams, etc.)
• Able to lift up to 30 lbs.
• Able to push and pull 65-gallon shred containers on wheels, weighing up to 300 lbs.
• Able to push and pull mail carts on wheels, weighing up to 400 lbs.
• Deliver work that meets defined quality, accuracy, and performance standards.

Schedule: June 15th - July 8th, and July 20th - August 12th

Pay: $19.00 per hour.

Benefits: We value work/life balance. Temporary part-time employees are not eligible for health benefits, but are eligible for paid vacation, sick time, and holidays.

This position is not eligible for immigration sponsorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.