Internal Investigations Specialist

Job Summary Conducts daily audits of departmental revenue activity. Using a combination of Closed-Circuit Television (CCTV), reporting tools, live register reviews and walkthroughs of various locations. Maintains a relationship with all revenue generating departments and the Corporate Security Investigations Unit. Unique Job Requirements Must be available to work during a variety of operating hours throughout spring and summer seasons, as loss prevention investigations may require. Must be available and willing to work weekends, holidays, and nights. Must maintain absolute confidentiality in matters relating to employee investigations. Must maintain close working relationships with the operational departments of the company. Must be self-motivated, organized, and focused. Job Tasks Observe/audit operating departments and employees in person and electronically. Document Loss Prevention investigations by completing thorough reports that may be used in court. Assist departments with preventative recommendations and active participation in protecting company assets. Ensure departmental compliance in fulfilling minimum security standards. Identify opportunities to improve existing operational processes. Assist in creating documents for the unit to assist in operational pre-shifts that will address recurring challenges and propose solutions. Help prepare departmental performance reports. Help maintain consistency in investigative documentation. Assist with evaluating new processes as the organization expands. Assist Internal Investigations Supervisor with other related duties as needed. Relationships (Internal) All levels of Santa Cruz Seaside Company Team Members. Relationships (External) Some Guest interaction. Law enforcement, as needed. Qualifications: Training and Experience Must be 18 years old. Minimum of one year (1) of experience working within either an audit/review, over/short reporting, loss prevention, and/or policy compliance environment. Demonstrated ability to manage assigned responsibilities independently and consistently. Ability to maintain consistent attendance and meet the scheduling requirements of a full-time position. Ability to work collaboratively with department personnel and operational teams. Knowledge, Skills and Abilities Knowledge of general office skills (i.e., Microsoft Office Suite (Excel, Word, etc.) Ability to communicate effectively both verbally and in writing. Ability to learn the layout of properties quickly. Ability to learn and enforce company standards, procedures, and policies. Ability to write accurate and detailed reports. Ability to prioritize and multi-task. Ability to work alone and in a team environment. Ability to obtain information through observation. Ability to operate a computer to input and access data and prepare reports. Ability to maintain confidentiality. Physical Requirements Able to safely perform moderate physical work. Able to lift, carry, push, or pull up to 25 pounds. Ability to stand and walk for extended periods of time, including throughout multiple locations on company property. Ability to frequently walk on uneven surfaces, stairs, ramps, and varying terrain. Ability to occasionally bend, stoop, crouch, kneel, reach, and climb stairs as necessary to conduct observations and audits. Ability to work both indoors and outdoors and tolerate exposure to varying weather conditions, temperatures, noise levels, crowds, and other conditions associated with an amusement park environment. Ability to remain seated for extended periods while conducting video surveillance, reviewing reports, or performing computer-based work. Ability to monitor multiple CCTV screens and video surveillance systems for extended periods, up to approximately six hours per day. Ability to visually observe people, transactions, equipment, and activities both in person and through surveillance equipment. Ability to operate computers, surveillance equipment, telephones, two-way radios, and other office or investigative equipment. Bi-manual dexterity sufficient to operate keyboards, surveillance controls, radios, and other equipment used in the position. Ability to hear and understand conversations and communications in person and through telephones and two-way radios. Ability to move throughout company property promptly when responding to operational or investigative needs. Licenses / Insurance Possess and maintain valid U.S. drivers license Testing Upon Offer or Hire Reference Check Criminal Background Check Drug Screen Writing Test Signed Confidentiality & Privacy Policy