Temporary - Hospital Billing Follow-Up Supervisor

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Department:
Patient Financial Services

Job Title: Temporary Hospital Billing Follow-Up Supervisor - Onsite Required
Department: Patient Financial Services
Reports To: Patient Financial Services Billing Manager
Employment Type: Temporary / Contract (6 months)

Position Summary

The Temporary Accounts Receivable Data Supervisor is responsible for overseeing the accuracy, integrity, and timely reporting of accounts receivable data for the hospital. This role provides short-term leadership and guidance to AR staff, ensures compliance with hospital policies and regulatory requirements, and supports revenue cycle operations through data analysis, reporting, and process improvement during the interim period. This role will also be hands on in assisting with the AR resolution and backlog.

Key Responsibilities

Supervisory & Leadership Duties

• Provide day-to-day supervision of Accounts Receivable data staff, including workload prioritization and task assignment
• Serve as a subject-matter resource for AR data processes, systems, and reporting
• Monitor team performance and address issues related to productivity, accuracy, and timeliness
• Support onboarding or cross-training of staff as needed during the temporary assignment

Accounts Receivable Data Management

• Oversee the accuracy and completeness of AR data, including balances, aging, adjustments, and write-offs
• Review and analyze AR reports to identify trends, discrepancies, and potential revenue risks
• Ensure timely reconciliation of AR data across billing, payment, and general ledger systems
• Collaborate with billing, collections, and finance teams to resolve data inconsistencies

Reporting & Analysis

• Prepare and review AR aging reports, dashboards, and ad hoc analyses for leadership
• Track key performance indicators (KPIs) related to days in AR, denial trends, and cash collections
• Provide actionable insights and recommendations based on data findings
• Provide productivity and quality measures of staff

Compliance & Process Improvement

• Ensure compliance with hospital policies, payer requirements, and applicable healthcare regulations
• Identify opportunities to improve AR data workflows, reporting accuracy, and efficiency
• Assist with audits, internal reviews, or system conversions as needed

Internal Communication

• Communicate with internal departments (coding, registration, medical records) to resolve claim-related issues.
• Notify Management of any payer trending issues or concerns.

Qualifications

Required

• Minimum of 3-5 years of experience in hospital or healthcare accounts receivable or revenue cycle operations
• Prior experience leading or supervising staff, formally or informally
• Strong understanding of AR aging, hospital billing workflows, and payment posting
• Proficiency with hospital billing systems, AR software, and Microsoft Excel

Preferred

• Experience with Medicare/Medicaid and Commercial payer plans and portals
• Previous hospital billing or A/R follow-up experience
• Understanding of denial management workflows
• Meditech experience
• Experience with data validation, reporting automation, or system implementations

Skills & Competencies

• Strong analytical and problem-solving skills
• High attention to detail and data accuracy
• Ability to lead, coach, and support staff in a fast-paced environment
• Excellent communication and collaboration skills
• Ability to quickly adapt to hospital systems and workflows

Work Environment

• Office or remote (depending on expertise of worker)
• Standard work hours (Monday - Friday 8: 00am - 4: 30pm), with flexibility needed depending on department workload
• Fast-paced, high-volume environment requiring high productivity

Duration

This is a temporary role expected to last 6 months

Job Specifications:
• Union: Non-Affiliated

• Work Shift: Day Shift

• FTE: 1.0

• Scheduled Hours: 40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!