Rancho Caymus Inn is seeking a Assistant General Manager to support overseeing daily operations, leading team development, and supporting strategic business initiatives. This role is ideal for someone who is equally comfortable coaching a team, making thoughtful decisions, and solving challenges as they arise. The Assistant General Manager will play a key role in shaping the guest experience, enhancing visibility across social media, and building strong partnerships within the Napa Valley community.

Compensation: $95, 000 - $105, 000 yearly

Responsibilities

• Lead, mentor, and develop a diverse team while promoting internal talent and career growth.
• Ensure guest satisfaction goals are consistently achieved through service excellence.
• Support property-level initiatives and foster local partnerships to contribute to long-term success.
• Oversee departmental budgets and expenses with accountability for financial performance.
• Use data and reporting to support business plans, track progress, and drive improvements.
• Maintain clear communication across the team through meetings, agendas, and updates.

• Collaborate with ownership and leadership team on strategic planning and reporting
• Implement strategies to optimize efficiency, increase profitability, and elevate the customer experience
• Foster a culture of accountability, innovation, and continuous improvement
• Monitor key metrics and financial performance, identifying opportunities for improvement
• Build and develop a high-performing team through hiring, training, and ongoing coaching

Qualifications

• Proven background in guest- or customer-facing industries with a strong record of delivering high levels of satisfaction and service.
• Demonstrated leadership experience managing teams of 5+ and developing direct reports.
• Exposure to managing departmental budgets, cost control, and performance against key metrics.
• Comfortable using reports and data to create business plans and guide decision-making.
• History of contributing to new initiatives, pilot programs, or task force assignments.
• Commitment to professional growth, continuous learning, and mentorship.

• Ability to lead with integrity and motivate teams toward shared goals
• Proficient in operational tools, systems, and performance metrics
• Excellent communication and interpersonal skills
• Exposure to budgeting, financial reporting, and forecasting
• Strong organizational skills

About Rancho Caymus Inn

Tucked away in the storied AVA of Rutherford, just moments from Napa Valley's most iconic wineries, Rancho Caymus Inn is a luxurious boutique retreat with a soul as rich as its surroundings. Originally brought to life by Mary Tilden Morton, an heiress of the Morton Salt family, the inn is a heartfelt tribute to California's heritage and timeless beauty.

Intimate and unmistakably unique, the inn blends old-world charm with modern indulgence, offering guests a quiet refuge in the heart of Napa Valley's finest food, wine, and natural beauty. Join our team and become part of a property that inspires creativity, celebrates hospitality, and provides a truly exceptional environment to grow, lead, and make a lasting impact.