Salary Range: $35.06-$50.58 per hour

SUMMARY

The Data & Analytics Unit is responsible for collecting, analyzing, and interpreting healthcare data to support decision-making across the Los Angeles County Department of Health Services (DHS). The unit manages patient care and operational data, using analytics to identify patterns, predict outcomes, and improve service delivery. The unit also ensures data integrity, governance, and regulatory compliance.

The Information Systems Analyst II with a Data Analytics Specialization supports a variety of departmental initiatives, focusing on data analytics, validation, analysis, and interpretation of complex data. This role requires strong technical skills, agile methodologies expertise, and the ability to develop and maintain standardized and ah-hoc reports, dashboards, and analytical products. The analyst will contribute to the development of data strategies, maintenance of technical systems and reports, and support department-wide projects to enhance efficiency and effectiveness.

ESSENTIAL FUNCTIONS

1. Builds complex data models for data analytics solutions and creates dashboards and reports using data visualization tools such as Tableau using those models.
2. Performs advanced data analysis on large, complex clinical, operational, and administrative data to support D& A programs and operations.
3. Responds to ad-hoc data requests by gathering requirements, extracting and validating data, conducting analysis, and presenting findings in a clear and actionable format.
4. Organize and conduct Data & Analytics (D& A) meetings, ensuring stakeholder participation, capturing key decisions, and following up on action items.
5. Develop clear, concise written materials, including reports, policy documents, and PowerPoint presentations for D& A unit.
6. Analyze departmental services and recommend improvements to enhance operational efficiency and data utilization.
7. Communicate complex data analytics concepts to both technical and non-technical stakeholders to support informed decision-making.
8. Assist with maintenance, build, and testing of technical systems and reports.
9. Build and maintain strong relationships with stakeholders to support data governance objectives and promote best practices.
10. Perform special assignments and projects, including supporting strategic unit-wide initiatives.

JOB QUALIFICATIONS

The ideal candidate for the Information Systems Analyst II – Data Analytics Specialization should possess a strong background in advanced data analysis and reporting, preferably for in a Data & Analytics unit. Strong ability to analyze large and complex datasets. Experience in developing recurring and on-demand reports, dashboards, and analytical summaries for technical and non-technical audiences. Proficient in facilitating meetings, taking detailed notes, and managing follow-up actions.

Strong communication and problem-solving skills are essential to drive collaboration across departments, influence decision-making, and ensure alignment with organizational priorities. Strong technical abilities are essential to analyze, build, troubleshoot, and solve complex data and reporting requirements. Additionally, the ideal candidate should have a proven track record of translating complex data into clear, strategic recommendations and fostering a culture of data-driven decision-making.

Education/Experience

• Bachelor's degree or higher from an accredited institution; advanced degree preferred.
• Two years of experience in analysis and design in a data analytics organization.
• Experience using project management tools and templates and experience using agile methodology and its application to software and data product development.
• Experience developing a variety of stakeholder materials, including but not limited to concise stakeholder presentations and staff training materials/guides.

Certificates/Licenses/Clearances

• Successful clearing through the Live Scan with the County of Los Angeles.

Other Skills, Knowledge, and Abilities

• Knowledge of JIRA and Smartsheet is a plus
• Data analytics and governance frameworks
• Technical and business writing
• Stakeholder management
• Performing ad-hoc data requests
• Analyzing and interpreting complex quantitative and qualitative data

PHYSICAL DEMANDS

Stand: Not applicable

Walk: Not applicable

Sit: Frequently

Handling / Fingering: Constantly

Reach Outward: Constantly

Reach Above Shoulder: Not applicable

Climb, Crawl, Kneel, Bend: Not applicable

Lift / Carry: Occasionally - Not applicable

Push/Pull: Occasionally - Not applicable

See: Constantly

Taste/ Smell: Not Applicable

Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs/day)

Frequently = (2 - 5 hrs/day)

Constantly = (5+ hrs/day)

WORK ENVIRONMENT

Hybrid

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.