Salary Range: $35.23-$50.83 per hour

SUMMARY

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS is an integrated health system, operating 26 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS’ directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800, 000 unique patients each year, employs over 22, 000 staff, and has an annual operating budget of 5 billion.

Housing for Health (HFH) is a program office within Health Services Administration, a division in the DHS. HFH was created in 2013 to address the unique needs and challenges faced by vulnerable people experiencing homelessness to provide flexible funding to community-based organizations. HFH’s Housing and Services team works in partnership with contracted agencies to permanently house people and provide non-time limited services in housing. As such, HFH is a key player and supports many of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County’s effort to address and combat homelessness in the communities residing within Los Angeles County.

The Assistant Staff Analyst in the Housing and Services unit serves as a team lead and has experience and knowledge in supportive housing, programs and services tailored to people experiencing homelessness, is able to provide technical assistance/training and is flexible and adaptable to changes that may be needed to meet the needs of people experiencing homelessness. This position is responsible for planning, directing, implementing, and monitoring Countywide Intensive Case Management Services supportive housing projects and homeless initiatives for clients who have complex health and/or behavioral health conditions, high utilizers of public services, and other vulnerable populations.

INVOICE TEAM

The Billing Team plays a pivotal role in ensuring successful delivery of projects and accurate billing processes, with a key emphasis on data management, within the CHAMP system. This team is responsible for managing Permanent Supporting Housing work order projects (e.g., project expansions/closures, slot openings/closures, project funding/billing type(s), etc.) while ensuring client service data is accurate throughout each project’s deliverable lifecycle. In addition, the team analyzes expenditures and liaises with internal and external partners (e.g., contracted agencies, DHS Finance, HFH-B& P, C& G, DMH, etc.) for proper data management and accurate financial reporting and accounting.

ESSENTIAL FUNCTIONS

Provides technical assistance and training to internal and Community Partners and develop, recommend, and implement modifications to our data processes.

• Assists in developing program policies and procedures, establishing programmatic benchmarks, and collecting and analyzing outcomes of data for quality assurance.
• Assists in the design and implementation of daily project operations, project management, preparation and review of reports including, but not limited to, funding utilization, slot management, and monthly/quarterly/annual reviews.
• Assists in coordination and collaboration with all project partners (e.g., various County Departments, partnered agencies, contracted service providers, stakeholder groups) to ensure all elements of CHAMP projects operate in the most efficient and effective manner.
• Assists in evaluating the overall success of assigned projects and reports findings to project partners and stakeholders.
• Monitors for data quality and implements data improvement procedures as needed.
• Assists with requests for approvals for tenancy support services.

JOB QUALIFICATIONS

Three or more years of highly complex administrative experience in the health, housing, social services, or related sectors.

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
• Successful clearing through the Live Scan process with the County of Los Angeles

Other Skills, Knowledge, and Abilities

• Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Pro, One Note, Outlook, Skype, Outlook, etc.
• Able to multi-task and set workload priorities for time sensitive projects/tasks.
• Ability to problem solve and make recommendations to processes, policies, etc.
• Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.
• Able to work in a very diverse environment and with diverse individuals.
• Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.

PHYSICAL DEMANDS

Stand Frequently

Walk Frequently

Sit Frequently

Handling Occasionally

Reach Outward Occasionally

Reach Above Shoulder Occasionally

Climb, Crawl, Kneel, Bend Occasionally

Lift / Carry Occasionally - Up to 15 lbs.

Push/Pull Occasionally - Up to 15 lbs.

See Constantly

Taste/ Smell Not Applicable

Not Applicable Not required for essential functions

Occasionally (0 - 2 hrs/day)

Frequently (2 - 5 hrs/day)

Constantly (5+ hrs/day)

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)