Business Office Manager (BOM)

Oakwood Gardens Care Center - Fresno, CA
Status: Full-Time
Salary: Competitive, Based on Experience
Position Summary

Oakwood Gardens Care Center is seeking an experienced Business Office Manager (BOM) with Skilled Nursing Facility (SNF) and billing experience to oversee all business office operations. The BOM is responsible for managing billing, authorizations, trust accounts, census reporting, and supervision of business office staff while ensuring compliance with state and federal regulations.
Essential Duties & Responsibilities

• Obtain managed care and Medi-Cal/Medicaid authorizations, including bed holds
• Assist with managing resident trust accounts, including printing and distributing monthly statements
• Supervise business office staff, including coaching, performance management, and disciplinary actions as appropriate
• Maintain accurate census records and report status changes
• Attend stand-up meetings as requested by the Administrator
• Assist residents and families with Medi-Cal/Medicaid applications
• Prepare TARs as needed
• Track Medi-Cal and Medicaid redeterminations
• Participate in billing and payment processes, including preparing bank deposits
• Undertake collection activity for bad debts
• Complete operational requirements by scheduling and assigning employees and following up on work results

Supervisory Requirements

• Assist with the overall supervision and management of the business office staff

Qualifications

Education and/or Experience

• High school diploma or equivalent required
• Strong understanding of Skilled Nursing billing and payment processes
• SNF billing experience required
• Minimum one year of experience in a long-term care facility preferred
• Proficient computer skills with Microsoft Office products

Language Skills

• Ability to read and comprehend technical procedures, policies, and procedure manuals
• Ability to effectively present information and respond to questions from managers and employees

Mathematical Skills

• Ability to apply fractions, percentages, ratios, and proportions to practical situations

Reasoning Ability

• Ability to solve practical problems
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form

Certificates, Licenses & Registrations

• Knowledge and experience with PCC strongly preferred

Physical Demands

The essential functions of this position require the following physical abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Prolonged use of computer systems
• Frequent standing and/or walking
• Occasional sitting
• Frequent reaching, pushing, and pulling
• Frequent talking and/or hearing
• Frequent lifting up to 50 pounds
• Occasional climbing, balancing, stooping, kneeling, crouching, or crawling
• Vision abilities include close, distance, color, peripheral, and depth perception, with the ability to adjust focus

Work Environment

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made.

• Noise level is typically low to moderate

Additional Information

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. The duties listed are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties, or skills.

Oakwood Gardens Care Center is an Equal Opportunity Employer.