Performs daily EFT, share draft and ACH functions. Assists with mobile and online deposits daily. Completes required reporting for department. Responsible for answering the must answer line in the department. Adds value to the organization and assists members by performing assigned duties in an accurate manner.

Responsibilities:

• Completes assigned daily exception files meeting or exceeding minimum performance standard set for this role.
• Mobile Deposit support and processing.
• Completes ACH request by other departments.
• Maintains and updates reports as assigned.
• Supports branch staff and members by phone (meeting phone standards for department) on ACH issues.
• Releasing of wires, share draft exceptions and return items.
• Performs miscellaneous ACH research.
• Supports other departments with excellent service.
• Supports and participates in continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Maintains member, team members and other sensitive information with confidentiality.
• Treats co-workers and members with respect.
• Supports member relations and events that promotes member centric experiences.
• Other related duties as assigned.

Qualifications:

• Two to three year ACH financial institution operations experience.

• General Wire Knowledge.

• Good knowledge of savings, checking accounts and mobile deposits (including payments and deposits).

• Good working knowledge of ACH processing and rules and regulations.

• Ability to accurately perform mathematical calculations.

• Good verbal and written communication skills.

Education:

• High School Diploma or GED.

Benefits:

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement

Website: nuvisionfederal.com/careers