Job Title: Admissions Coordinator
Location: Mission Valley Post Acute - Fremont, California
Department: Admissions / Marketing
Reports To: Administrator / Director of Admissions

Position Summary
Mission Valley Post Acute in Fremont, California is seeking a highly organized and compassionate Admissions Coordinator to manage the facility's admission process for residents entering our skilled nursing and post-acute care services. The Admissions Coordinator serves as the primary point of contact for hospitals, families, referral partners, and residents to ensure a smooth and timely transition into our facility. This role requires strong communication skills, attention to detail, and the ability to coordinate across clinical, administrative, and external teams.

Key Responsibilities

• Coordinate and manage all aspects of the resident admission process from referral through admission.
• Serve as the primary liaison between hospitals, case managers, discharge planners, families, and internal clinical staff.
• Review incoming referrals for clinical appropriateness in collaboration with nursing leadership and administration.
• Verify insurance coverage, benefits, and authorization requirements when applicable.
• Communicate admission decisions promptly to referral sources and coordinate admission timelines.
• Prepare and maintain admission documentation in compliance with federal, state, and facility regulations.
• Ensure resident and family members receive necessary information regarding services, policies, and financial responsibilities.
• Work closely with nursing, therapy, social services, and administrative teams to ensure a smooth resident intake process.
• Maintain accurate census records and admission tracking logs.
• Participate in census development activities and support marketing initiatives with referral partners and hospitals.
• Ensure compliance with HIPAA and all applicable healthcare regulations.
• Provide excellent customer service to residents, families, and referral partners throughout the admissions process.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in healthcare administration, business, or related field preferred.
• Previous experience in admissions, healthcare intake, hospital discharge planning, or skilled nursing facility operations preferred.
• Knowledge of Medicare, Medi-Cal, and managed care insurance processes preferred.
• Strong organizational and multitasking skills with attention to detail.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced healthcare environment and manage multiple referrals simultaneously.
• Proficiency with electronic medical records (EMR) and basic computer systems.
• Professional, compassionate demeanor when working with residents and families.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to occasionally lift up to 25 pounds.
• Frequent use of computer and phone systems.

Benefits (if applicable)

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan
• Opportunities for professional growth and advancement

About Mission Valley Post Acute

Mission Valley Post Acute is dedicated to providing high-quality skilled nursing, rehabilitation, and post-acute care in a compassionate and supportive environment. Our interdisciplinary team works collaboratively to help residents recover, regain independence, and achieve the best possible quality of life.