Remote, Nationwide - Seeking Accounts Receivable Specialist

Join our team as an Account Receivable Specialist at MOOV Health & Wellness, where we are dedicated to offering an unparalleled experience to our members. In this role, you will be processing and monitoring incoming payments and ensuring the accuracy and efficiency of Accounts Receivable operations. If you're passionate about wellness and want to make a meaningful impact on people's lives, we'd love for you to join our team.

Join the MOOV Team. At MOOV, we believe that aging doesn't have to mean slowing down. Our focus is helping individuals outpace aging by embracing a proactive approach their health. Through a personal, pioneering, and physician-led approach, we offer solutions that promote physical, mental and emotional well-being, unlocking each member's full potential. Outpacing isn't just about keeping up, it's about surpassing expectations and overcoming limitations. If this aligns with your passion for wellness and helping others live their best lives, we'd love for you to join our team.

The Opportunity

• Thoroughly reviews account notes and details in accordance to resolve the account.
• Completes accounts receivable related Activity Codes for all payers.
• Works with various payers on special projects, as assigned.
• Processes write-off accounts.
• Identifies trends with payers and communicates to leadership team.
• Completes payer correspondence resulting in resolution of account.
• Completes patient correspondence resulting in resolution of account.
• Completes denials and rejections for various payers resulting in resolution of account.
• Identifies payer trends and effectively communicate to leadership team.
• Creates and interprets various reports to identify trends, work special projects, and resolve outstanding payer challenges.
• Analyzes various reports as assigned to make decisions on appropriate follow-up actions.
• Completes account financial classification as needed.
• Completes write-offs and bad address, as needed.
• Trains fellow team members as needed or requested.
• Performs related duties as required.

Required Experience and Competencies

• High school diploma or GED required.
• One or more years of experience in Accounts Receivable or Billing Operations required.
• Prior experience working in the healthcare industry desired.
• Knowledge of Accounts Receivable processes and procedures in a specialist role.
• Knowledge of all payer Financial Classifications including AR management, denial management, and correspondence.
• Ability to make phone calls seeking account resolution.
• Ability to read and interpret Explanation of Benefits (EOB) from various payers.
• Ability to communicate trends to leadership team clearly.
• Ability to problem solve challenges that may not be previously outlined in a payer manual.
• Knowledge of and ability to apply basic math concepts.
• Ability to calculate payer allowable vs. payment and takes necessary follow-sup action.
• Ability to prioritize workflow and work autonomously.
• Ability to communicate effectively in writing and verbally.
• Ability to analyze, interpret, and create various billing related reports.
• Basic understanding of Microsoft Office applications (Word, Excel, and Outlook).
• Ability to comply with RCM billing policies and procedures.

The Community

Even when you are working remotely, you are an important part of the MOOV Community. We offer plenty of opportunities to engage through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more.
• Trainings to help support and advance your professional growth.
• Team building activities such as virtual scavenger hunts and holiday celebrations.
• Flexible work hours.
• Opportunities to attend community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.

Benefits & Beyond*

MOOV cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options.
• Medical, dental, vision, HSA/FSA, life coverage, and more.
• 401(k) retirement savings plans.
• Generous paid time off.
• Voluntary benefits and family planning support.
• Professional and career development programs.
• Employee Assistance Program (EAP).
• Wellness program.
• Commuter benefits.
• Student loan refinancing discounts.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

We are excited to share the base salary rate for this position is $18.63 per hour.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, MOOV is the place to do it. Come grow with us.

MOOV does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. MOOV is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Applicants only. No agencies please.