Production Specialist

What You’ll Do

• Prep listings for launching as live auctions, including:
  • Creating an inventory of seller submission data and photos.
  • Organizing photos in accordance with BaT standards.
  • Working with sellers and team members on adding informational updates to listings.
• Act as the point of contact for sellers during the initial stages of listing creation up to the point of auction go-live and responding to sellers in a timely and professional manner
• Provide customer support such as answering questions, giving advice or tips, and addressing seller concerns/worries.
• Handle and prioritize work on a large queue of listings in various stages prior to the listing going live in auction.
• Shepherd listings through the system and serve as the “original expert” on the history of a listing as it is touched by other teams.
• Complete assigned work queue on a daily basis.
• Additional duties and projects as needed.

Who You Are

• Excellent interpersonal skills: High level of motivation, integrity, and warmth.
• Methodical organization: Ability to manage many different stakeholders and projects in a fast-paced environment.
• Trust and tact: Handle sensitive and confidential information with discretion.
• Solutions-oriented: Resolve conflict independently with patience and empathy but know when to ask for guidance.
• Can-do attitude: Flexible and eager attitude toward helping with company needs as they arise.
• Domain knowledge a plus: Interest in the kind of vehicles we feature on BaT each day.