LAPA JOB DESCRIPTION

Position: Bus Dispatcher

Department: Hollywood Bowl Transit

FLSA Grade: Non-Exempt


Pay Range : $18.50 - $24.85 / Hour

Position Summary:

The Bus Dispatcher, reporting to the Assistant Transit Manager, manages all Park & Ride/Shuttle related operational needs and services for each Park & Ride lot and/or Shuttle lot. Specific starting pay commensurate with experience.

Position Elements:

• Manage assigned location. Duties include but are not limited to coordinating with security staff, and placing cones and barricades to reserve spaces for both patron vehicles and buses
• Act as the Bowl liaison to bus operators at your Park & Ride/Shuttle location
• Maintain ridership information for each departure and relay to supervisor in timely fashion
• Interface with bus riders, making sure that all have been properly briefed about pertinent information regarding return trip, etc.
• Remain at assigned Park & Ride lot for return trips from the Bowl
• Help at the end of the show to load patrons for return trip when assigned to a Shuttle lot
• Employees are expected to respond to a wide range of customer service issues with sensitivity and care
• Keep accurate time records and abide by the meal and rest break policy
• Assist other departments when necessary and as directed by a supervisor
• Respond to a wide range of customer service issues with sensitivity and care
• Wear a reflective vest when applicable

Relationships:

Reports To: AssistantTransit Manager

Interacts With:
LA Phil departments and Managers

Bus operators

Lot security staff

Public

Position Requirements:

• Must be 18 years or older

• Existing knowledge of or the ability to quickly learn the following:

• The greater Los Angeles area
• Park & Ride and Shuttle bus routes and departure/return information
• Layout of venue and grounds
• System for ticket purchase

• Ability to:

• Work outside
• Bend, stand and walk/run for up to duration of entire work shift
• Lift and carry up to 25 pounds

Updated 01/26

The Los Angeles Philharmonic Association will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Equal Employment Opportunity Policy

The Los Angeles Philharmonic Association is committed to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with applicable law, the Association also provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.