Counter Sales Supervisor

Posted: Friday, 03 October 2025
Valid Thru: Sunday, 02 November 2025
Index Requested on: 10/03/2025 08:32:03
Indexed on: 10/03/2025 08:32:03

Location: Corona, CA, 92877, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Hajoca Corporation is hiring!

Description:

Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to lead others, close sales, and build lasting relationships with new and existing customers? If so, we'd like you to join our team as a Counter Sales Supervisor.

About the Role:

You will:

  • Supervise a team of Counter Sales or warehouse personnel.
  • Provide training and guidance to Counter Sales/warehouse team to ensure adherence to company policies and procedures.
  • Serve as an escalated point of contact for customers with inquiries or concerns and ensure a high level of customer satisfaction.
  • Attract and retain customers.


  • Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
  • Accurately process and fill Sales Orders generated at the sales counter.
  • Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material.
  • Provide customers with reliable information regarding product specifications, pricing, and availability.
  • Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed.


  • Ensure security and control is upheld at this primary point of customer contact.
  • Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
  • Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
  • Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
  • Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
  • Successfully complete required safety and compliance training programs as assigned.
  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.


About You:

  • 3+ years' experience in customer service or counter sales; contractor sales preferred.


  • Knowledge of products sold in the Profit Center


Our ideal candidate will also:

  • Possess leadership qualities and be viewed as a leader.


  • Have experience promoting a productive and positive team environment coaching staff to do their best work to achieve the highest levels of customer satisfaction.
  • Demonstrate outstanding customer service, verbal communication, and generous listening skills.
  • Maintain an up to date and comprehensive knowledge of products; be able to suggest associated products for purchase.
  • Be able to build and maintain a positive working relationship with customers, vendors and co-workers.
  • Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order.


  • Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
  • Be able to learn to operate warehouse material-handling equipment.
  • Be able to learn to operate and demonstrate hand tools.
  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
  • Be able to learn and operate the computer related systems used to process orders.
  • Read, write, speak, and understand English.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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