Job Summary:

The Assistant Property Manager will support the Property Manager in the day-to-day operations, financial management, and regulatory compliance of both Bonnie Brae Apartments and Paseo at California, two 53-unit affordable housing communities located in the Westlake district of Los Angeles. These properties feature a mix of one-, two-, three-, and four-bedroom units and serve senior residents under HUD Section 8 programs.

This role requires regular interaction with a diverse range of stakeholders, including residents, RHF corporate staff, vendors, community partners, and regulatory agencies. The ideal candidate will bring strong organizational and interpersonal skills, along with the ability to provide compassionate, resident-centered service in a fast-paced, mission-driven environment.

Key Responsibilities

Daily Operations and Administrative Support

• Answer incoming calls, provide assistance, or take detailed messages for the Property Manager or Maintenance team.
• Manage correspondence with residents, staff, vendors, city officials, and investors.
• Schedule appointments and gather documentation from residents for annual recertifications.
• Coordinate with vendors to schedule services or request bids and proposals.
• Maintain accurate and compliant resident and facility files.
• Manage the applicant waiting list, including scheduling interviews and updating application statuses.
• Process and track maintenance work orders using OneSite; follow up with residents to confirm task completion.
• Monitor and inform the Property Manager when office supplies, including postage stamps, need replenishment.
• Update resident information in OneSite as needed.
• Perform additional administrative tasks and responsibilities as assigned.

Resident Relations

• Serve as the first point of contact for residents, addressing concerns with professionalism and empathy.
• Communicate policies, updates, and information to residents effectively.
• Facilitate resident engagement through clear and respectful interactions.

Compliance and Reporting

• Ensure resident and property records comply with HUD and regulatory requirements.
• Assist in preparing compliance reports for audits and inspections.
• Support the Property Manager in adhering to fair housing laws and RHF policies.

Financial Oversight

• Assist with rent collection, record payments, and issue receipts.
• Help track delinquencies and prepare late notices.
• Collaborate with the Property Manager to resolve financial discrepancies.

Team and Vendor Coordination

• Support team members in daily operations to ensure a cohesive workflow.
• Liaise with vendors to arrange maintenance and service activities, ensuring timely completion.
• Communicate updates or issues to the Property Manager promptly.

Qualifications

Education and Experience

• Minimum of 2 years of office experience required; property management experience preferred.
• Familiarity with affordable housing programs (HUD, Tax Credit) is an advantage.
• Proficiency in Microsoft Excel, Word, and OneSite RealPage software preferred.

Skills and Competencies

• Organizational Skills: Strong ability to prioritize and manage multiple tasks effectively.
• Communication: Excellent verbal and written communication skills to engage with a diverse population.
• Problem-Solving: Resourceful and proactive in resolving issues independently or with a team.
• Adaptability: Thrive in a fast-paced, constantly changing work environment.
• Customer Service: Demonstrate empathy and professionalism in interactions with residents and stakeholders.
• Attention to Detail: Ensure accuracy in documentation and compliance with deadlines.

Work Environment

• Ability to work under critical deadlines and manage multiple priorities.
• Interact with residents, staff, and external stakeholders in a professional and compassionate manner.
• Flexibility to adapt to evolving operational needs and responsibilities.
• Note: This is a part-time opportunity, scheduled for approximately 20 to 30 hours per week, and is not eligible for RHF benefits. We are open to working with the selected candidate to provide flexibility in scheduling.

Compensation:

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $21.00 - $21.00 per hour.

Benefits:

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws. Eligibility for specific benefits may vary depending on the position, work schedule, and location in accordance with federal and state labor laws.

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.