Job Summary

The Community Manager at Vacaville Autumn Leaves RHF, a senior living community, is responsible for overseeing daily operations, ensuring compliance with all federal, state, and local regulations, and fostering a positive and supportive environment for residents. This role includes managing staff, maintaining the property, and ensuring financial and operational efficiency while upholding RHF's mission and values.

Key Responsibilities

Property Management

• Ensure the community is maintained in a safe, clean, and functional condition, addressing resident needs promptly.
• Oversee the upkeep of common areas, grounds, and apartment units in collaboration with the maintenance team.
• Conduct regular inspections of the property to identify and resolve maintenance or safety issues.

Staff Supervision

• Manage community staff, including maintenance, administrative, and resident services teams.
• Schedule and delegate tasks to ensure operational efficiency and a high standard of service.
• Provide ongoing feedback, coaching, and performance evaluations to staff.

Financial Management

• Develop and manage the community’s annual budget, ensuring cost-effective operations while maintaining service quality.
• Oversee rent collection and delinquency management, including payment plans and initiating eviction processes when necessary.
• Approve and monitor expenses, ensuring they align with budgetary guidelines.

Compliance & Reporting

• Ensure compliance with HUD, Tax Credit, and other applicable regulatory requirements.
• Maintain accurate records and prepare reports related to occupancy, finances, and regulatory compliance.
• Coordinate with RHF’s corporate office to meet reporting and compliance deadlines.

Resident Relations

• Foster a positive living environment by addressing resident concerns and resolving issues promptly.
• Plan and promote resident activities that encourage community engagement and enhance quality of life.
• Maintain a professional, approachable demeanor when interacting with residents and their families.

Marketing & Leasing

• Oversee marketing efforts to maintain high occupancy levels, including outreach to local agencies and community organizations.
• Ensure timely completion of lease agreements, certifications, and renewals.
• Monitor market trends to adjust rental rates and marketing strategies as needed.

Emergency Preparedness

• Develop and implement emergency preparedness plans, including evacuation procedures and disaster recovery protocols.
• Respond to emergencies involving residents or property, ensuring the safety and well-being of all.

Communication & Collaboration

• Serve as the primary point of contact between the community, RHF corporate office, and external stakeholders.
• Collaborate with vendors, contractors, and service providers to ensure quality services are delivered.
• Participate in community meetings, corporate training sessions, and professional development opportunities.

Qualifications

Education & Experience

• High school diploma or equivalent required; bachelor's degree in business, property management, or related field preferred.
• Minimum of 3 years of experience in property management, preferably in senior living or affordable housing.
• Familiarity with HUD, Tax Credit, and affordable housing regulations.

Skills & Competencies

• Strong leadership and staff management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in property management software (e.g., Yardi, OneSite) and Microsoft Office Suite.
• Strong organizational skills with attention to detail.
• Knowledge of fair housing laws, safety regulations, and financial management principles.

Physical Requirements

• Ability to walk the property, including climbing stairs, inspecting units, and traveling between buildings.
• Availability to respond to emergencies outside of regular work hours, including nights, weekends, and holidays.

Compensation:

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered Full-Time non-exempt so will be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $27 per hour.

Benefits:

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.