Position Summary

The Audit and adjustment Coordinator is responsible for ensuring the overall company’s systems and database meet with its known contractual arrangements with respect to GPO and associated vendor agreements. This position validates pricing for company customers and products. Primary functions are to monitor GPO, IDN and Health System contract pricing to ensure operational effectiveness and verify FFF is compliant with the contractual obligations related to pricing and reporting requirements. This person must have good interpretive and analytical skills in order to read, understand, and implement customer and vendor contracts.

This position requires direct interface with Pricing Lead, Chargeback Lead, SCO Business Analyst, Commercial, Customer Service, Customer Accounts, and Financial Services as well as suppliers. Must be able to communicate effectively with the aforementioned departments to resolve issues.

Essential Functions and Duties

• Audit condition records and listings ensuring all fields are entered accurately and communicated pricing team members and commercial teams

• Audit pricing agreements ensuring adherence to the contract pricing, terms and customer eligibility. Work with suppliers and pricing team members to resolve any discrepancies

• Create and manage customer credit/rebill adjustments resulting from contract price or discount price discrepancies

• Work with SCO Business Analyst and Pricing Lead to identify and implement efficiencies through process improvements and/or systems enhancements

• Compile any data requested for price validation purposes

• Continuously strive to improve processes, service quality to internal and external customers

• Communicate to the appropriate teams when changes are made that will affect the following processes: order entry, accounts receivable, pricing or reporting

• Adheres specifically to all company policies and procedures, Federal and State regulations and laws

• Display dedication to position responsibilities and achieve assigned goals and objectives.

• Represent the Company in a professional manner and appearance at all times.

• Understand and internalize the Company’s purpose. Display loyalty to the Company and its organizational values

• Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others

• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and; respect the diversity of our work force in actions, words, and deeds

• Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation

• Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations

• Other duties as assigned

Education, Knowledge, Skills, and Experience

Required Education:

• High School diploma or equivalent

Required Experience:

• Minimum one (1) year experience in contracts administration or directly related audit field

Required Skills:

• Must have strong organizational skills

• Must have a detail orientation and the proven ability to prioritize work

• Must have effective verbal and written communication skills

• Must have the ability to work with limited supervision and as part of a team

• Sound decision-making abilities

• Ability to communicate effectively with internal/external customers/management at all levels

• Must have analytical skills

• Must have accuracy and diligence to the task at hand

• Proficient in Microsoft Word, Excel, and Access

• Desire and ability to take on new responsibilities and tasks

• Ability to recommend solutions to a wide variety of problems

• Understanding of and ability to interpret written contracts

• Ability to work overtime as needed

Physical requirements

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for prolonged periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The employee occasionally lifts to 20 lbs. and occasionally kneels and bends. Must have the ability to travel occasionally. Working condition include normal office setting.

Mental Demands

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Direct Reports

No

EEO Statement

FFF Enterprises and Nufactor are an equal opportunity employer and prohibits discrimination and harassment based on the following characteristics: race, color, religion, national origin, physical or mental disability, gender, age (40 years and over) qualified veteran and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.

Acknowledgement

The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified.

The undersigned employee acknowledges receipt of the Job Description for the employee’s position and understands the essential functions, responsibilities, and qualifications of the position. Furthermore, the employee acknowledges that this Job Description does not include all the essential functions of this position, and that these essential functions may change as deemed necessary by the manager.