The Program Manager is responsible for working alongside internal stakeholders to drive the overall mission and goals forward.

Responsibilities Include :

• Complete program plans, regular deliverables, and presentations for the team as a whole.

• Work with internal stakeholders on cross-team collaboration and initiatives.

• Present comprehensive and forward-thinking ideas to key stakeholders; act as the voice and face of the team when managing communications.

• Oversee the management of documentation, to include standard operating procedures, formal workflows, and cross-team guidelines and standards.

• Manage a training plan, as well as training documentation and standards. Drive training initiatives on the team and ensure standards are continuously met.

• Direct the team in managing the gathering of data on a daily, weekly, monthly, quarterly, and yearly basis, as well as managing audits of team equipment and products.

• Develop and present weekly, monthly, or yearly operations readouts.

Required Experience and Qualifications

• Possess either a bachelor's degree or 5+ years equivalent work experience Corporate Security, ERT, military, law enforcement or executive protection with a large focus on management/administration of protective programs.

• The ability or possession of a LEOSA permit, Concealed Carry Weapons permit, and/or CPR certification

• Possess an interest or direct management experience the following: Residential Security, Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security.

• Well-versed in current technologies and open-source search methodologies.

• Be a competent user of Microsoft Suite and Google Suite.

• Be able to communicate effectively, both verbally and in writing.

• Possess the ability to maintain a professional demeanor during stressful situations.

• Be able to quickly adapt and excel in dynamic situations.

• Ability to be available outside normal work hours.

• Possess a valid and current driver license.

• Possess a valid California BSIS issued Guard Card

• Possess or able to possess a valid California BSIS issued Exposed Firearms Card

Desired Qualifications

• Prior training in incident response, emergency medicine, etc.

• Possess a valid U.S Passport

Work Environment & Physical/Mental Demands

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Undergo and meet company standards for background and reference checks, and drug tests if required.

• Exposure to sensitive and confidential information.

• Regular computer usage.

• Ability to handle multiple tasks concurrently.

• Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. Frequent sitting and/or standing required.

• Must have the ability to work evenings, odd hours, and weekends with little notice.

Benefits

• Medical, Dental, Vision, and Life Insurance

• Competitive 401k with employer match

• Employee Assistance Program (EAP)

• Paid time off (PTO)

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.