The County of Riverside's Human Resources Temporary Assignment Program seeks a Temporary Administrative Services Analyst I to support the Department of Public Social Services. This recruitment is for a temporary position located in Riverside.

Under general supervision, performs a wide variety of administrative services of moderate difficulty; conducts standardized research studies and collects and provides technical data involving budgetary and/or operational process and/or performs contract monitoring; recommends policies, procedures, systems and methods for the improvement of departmental services, operations or programs; performs other related duties as required.

Responsibilities include creating and distributing ServiceNow tickets; providing CWS/CMS HelpDesk support; troubleshooting incoming calls; and monitoring, responding to, and distributing messages from the unit email inbox. The role also includes conducting research and supporting account management processes. The successful candidate will be able to follow established procedures, quickly digest instructions, work independently with strong self-motivation, and demonstrate solid customer service experience.

Meet the Team!
The Riverside County Department of Public Social Services provides services and assistance to protect and empower vulnerable people in our community. Services include temporary financial assistance, employment services and nutrition benefits for qualified families and individuals. The department also offers low-income individuals and families access to health care coverage and provides protective services for children and adults at risk of abuse and neglect.
Click HERE for more information on Temporary Assignment Program (TAP)

TAP Benefits: https: //rc-hr.com/files/users/user116/COR_2026_TAP_Guide_FINAL.pdf EXAMPLES OF ESSENTIAL DUTIES (MAY INCLUDE BUT NOT LIMITED TO):
(Depending on the area of assignment, duties may include, but are not limited to, the following)

• Conduct studies of operational, service and programmatic activities including workflow, organizational structure, operating procedures, space utilization, facilities management, equipment usage, and staffing patterns; develop reports and recommendations for appropriate action based on the analysis of collected data.

• Assist in the preparation of budgets and performs cost/benefit analysis of specific programs; review financial data on an on-going basis to ensure conformance with established guidelines.

• Monitor adherence to contract terms.

• Develop written procedures to clarify or describe standard practices; design or improve forms to expedite procedures; coordinate the publication and dissemination of procedures; review present and pending legislation to determine effect on departmental operations and programs.

• May assist in the preparation of grant applications; participate in various meetings and present and/or gathers data to assist management in making administrative and operational decisions; prepare a variety of records, reports, and correspondence.

• May direct, train, assign, and evaluate subordinate clerical and technical personnel in the performance of routine tasks.OPTION I

Education: Graduation from an accredited college or university with a bachelor's degree, preferably with a major in accounting, business or public administration, finance, or a closely related field to the assignment. (Qualifying experience may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)

OPTION II

Experience: Four years of paraprofessional experience in an administrative capacity.

OPTION III

Experience: One year as an Administrative Services Assistant with the County of Riverside.

ALL OPTIONS

Knowledge of: Principles of administration, organization and management necessary to analyze and evaluate operations, services and programs; principles and practices of fiscal management and/or budgetary control; grantsmanship; basic elements of supervision; and/or contract monitoring.

Ability to: Collect and evaluate data; draw conclusions and formulate recommendations and project consequences of recommendations; monitor expenditures and maintain fiscal control; develop and write grant applications; interpret legislative and administrative mandates and regulations; plan, organize and supervise the work of subordinate clerical or technical staff; establish and maintain effective working relationships with those contacted in the course of work; communicate effectively in written and verbal formThis recruitment is open to all applicants.

Based on the number of applications received, the posting may close without notice.

For questions regarding this recruitment, please contact Sharlah Harvey at (760) 863-8268. For general inquiries, please allow up to 2 business days to receive a response.