The County of Riverside's Department of Public Social Services is seeking a qualified Deputy Director of Public Social Services to join the team in Riverside.

The Deputy Director plays a crucial role in overseeing quality assurance, risk mitigation, and regulatory compliance across departmental divisions. By coordinating efforts across different services, the incumbent ensures a consistent and effective risk management strategy, preventing fragmentation. The Deputy Director's centralized decision-making aligns risk-related policies with the department's overall mission. Additionally, the incumbent's specialized expertise in risk management, legal compliance, and operational strategies helps navigate the complex and ever-evolving regulatory landscape, ensuring the department remains compliant with public social service laws and best practices. The incumbent will be required to travel to offsite locations as needed.

The incumbent must have prior managerial experience in a county, state, or federal human services agency. Additionally, the most competitive candidates will have prior experience responding to various corrective and process improvement directives related to risk management findings, laws, and policy regulations that govern department operations and programs, ensuring compliance and continuous process improvement.
At this time, the position has the opportunity for a hybrid telework schedule based on business need, however job expectations, at times will require in person interaction. Telework may change at any time and you will be expected to report to the office.

MEET THE TEAM!
The Riverside County Department of Public Social Services (DPSS) is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.• Plan, administers, and monitors the operation of a major functional division or multiple administrative units of the Department.

• Develops, monitors and controls budgets and expenditures in areas of assigned responsibility.

• Analyzes the quarterly Administrative Claim Staff Monitoring information for consistency with program operations and other required program reporting.

• Manages the Departments Human Resources program including employee records management, internal security, Worker's Compensation, and ADA compliance.

• Provides input to Management Services for budget preparation, preparation of program audit exception responses, facilities and staffing requirements.

• Ensures quality and conformance with legislative, regulatory and policy mandates regarding the administration of programs in areas of assigned responsibility.

• Selects, trains, supervises and directs subordinate management personnel.

• Through subordinate staff, manages direct social service delivery programs.

• Directs the implementation of all new/revised programs and policies and develops program performance measures to ensure compliance with mandated requirements.

• Acts as the Department's liaison with community groups and other governmental agencies regarding areas of program responsibility.

• Oversees a corrective action program that ensures the department's performance is within error rate and performance tolerance levels.

• Coordinates with State and Federal agencies regarding new CalWORKs program and reporting requirements.

• Develops and recommends program policies and procedures changes.

• Disseminates and interprets program policies and procedures to subordinate supervisors and explains application.

• Confers with department personnel, County departments, and other governing agencies in completing assignments, solving mutual problems, or exchanging program information.Education: Possession of a Bachelor's degree from an accredited college or university in social work, the social/behavioral sciences, public/business administration, or a closely related field. (A master's degree in one of the aforementioned disciplines is preferred.)

Experience: Five years of experience in the administration or management of social services programs, Welfare Reform, community & government relations, financial/administrative services, or management of major administrative units, division, or programs. (A Master's degree from an accredited college or university in social work, the social/behavioral sciences, public/business administration or a closely related field may substitute for up to a maximum of two years of the required full time experience.)

Knowledge of: Principles of public social service administration; principles of personnel administration, supervision, evaluation and employee development; principles of management, including planning, organizing, staffing, directing and controlling a large staff; methods and techniques of analyzing administrative systems and procedures in terms of efficiency and effectiveness; principles of budget preparation and fiscal management; plan, organize and direct the work of a large staff.

Ability to: Analyze administrative and/or fiscal problems, and make appropriate program recommendations on budgeting, staffing and administrative organization; interpret and apply federal, state and county laws, regulations and policies or public social service programs; develop and maintain cooperative working relationships with a variety of department staff, government, business and community officials; develop and prepare concise and logical oral and written reports; strong written and verbal communication skills.Job Competencies: (Work performance measures)

• Proficiently prioritizes multiple assignments.

• Takes actions in an independent manner.

• Performs effectively under pressure and deadlines.

• Motivates staff to meet organizational goals.

• Considered the department's expert resource in assigned area.

• Demonstrates ethical behavior and sound business practices.

• Makes sound, accurate decisions under pressure and tight time constraints.

• Interfaces with others in a positive manner.

• Delegates work effectively to meet organizational goals.

• Displays a practice of developing subordinates skills to prepare them for grater professional responsibilities.

• Provides composed leadership to staff in stressful situations.

• Takes initiative to keep current on professional knowledge needs for assignment.

• Skillfully gains trust and confidence of staff and motivates them to perform proficiently.

Other Requirements

License/Certificate: Possession of a valid California Driver's License is required.

What's Next?

Open to All Applicants

This recruitment is open to all applicants.

For questions regarding this recruitment

Contact Danilo Lozano at DaLozano@rivco.org with any questions regarding this recruitment.