The County of Riverside's University Health System - Behavioral Health-Housing Regional Administration department seeks an Administrative Services Supervisor to join their team located in Riverside. The Administrative Services Supervisor for the HHOPE program oversees front-line staff and daily operations supporting Community Supports and CalAIM services, ensuring efficient and compliant workflows from referral intake through eligibility determination, authorization, service tracking, and claims coordination. This role combines staff supervision, operational leadership, and revenue cycle oversight, with responsibility for improving processes, maintaining compliance with DHCS and managed care requirements, and supporting accurate, timely billing and reimbursement. The position works in a high-volume, fast-paced environment, collaborates closely with fiscal teams and external partners, and plays a key role in supporting services for individuals experiencing homelessness or housing instability, with a focus on program effectiveness, accountability, and sustainability. Experience with behavioral health, homeless services, justice-involved, or high-acuity populations being bilingual in Spanish and knowlwdge of Epic systems is highly preferred.

The most competitive candidates will possess experience with CalAIM Community Supports, Enhanced Care Management (ECM), or Medi-Cal managed care programs. Strong understanding of eligibility determination, utilization management, authorization workflow, and revenue cycle processes, including claims submission, reconciliation, and denial management. Experience supervising front-line staff in a high-volume, deadline-driven, or compliance-heavy environment. Experience working with MCP portals (IEHP, Molina, Kaiser) and Experience developing workflows, SOPs, or operational improvements.

The Administrative Services Supervisor classification provides first level supervision in departments whose individual areas of administrative activities require administrative consolidation and efficiency. Incumbents provide supervision to professional support staff such as Administrative Services Analysts and Administrative Services Assistants as well as clerical and fiscal clerical support staff; however, analytical problem solving is the primary component of this class. The Administrative Services Supervisor is characterized by the responsibility for projecting, justifying, recommending, and implementing solutions to a variety of complex problems relative to operational and programmatic activities such as budget and staffing projections.

The Administrative Services Supervisor is distinguished from the Administrative Services Officer by the latter's responsibility for planning, organizing and managing administrative services in departments requiring a full-time stand-alone administrative division in order to complete its mission.

This position has a 9/80 schedule with every other Friday off.

Meet the Team!

Riverside University Health System - Behavioral Health is a leading provider of mental health and substance use services in Riverside County. With a dedicated team of professionals, including psychiatrists, clinicians, peer specialists, and paraprofessionals, RUHS-BH serves over 45, 000 individuals annually.

We are committed to delivering culturally competent, evidence-based care across all ages. Our programs, including Mental Health Services, Substance Use Services, and the Public Guardian's Office, address the diverse needs of our community.

At RUHS Behavioral Health, you'll join a compassionate, innovative team where your skills make a real difference. We offer opportunities for growth, collaboration, and meaningful impact.

If you're passionate about advancing your career while improving mental health in Riverside County, RUHS Behavioral Health is the place for you!

For more information, please visit www.ruhealth.org/behavioral-health• Plan, supervise and conduct studies of administrative and operational activities including fiscal operations, budget preparation and control, equipment usage, staffing patterns, workflow, and space utilization.
•Coordinate the preparation of a division or unit budget; analyze need for budget items requested to determine whether or not items are justifiable, based on program objectives and priorities; make recommendations for the transfer of funds; review financial data on an on-going basis to ensure conformance with established guidelines.
•Recommend and establish contract forms and procedures; monitor adherence to contract terms; may research availability and applicability of grant funding.
•Direct office service units such as duplication service, communications service, supply room, central files, information units, and the coordination of building maintenance services.
•Develop and recommend policies and procedures; develop written procedures to clarify or describe standard practices; coordinate the publication and dissemination of procedures.
•Review present and pending legislation to determine effect on departmental operations and programs; participate in various meetings and present and/or gather data to assist management in making administrative and operational decisions.
•Direct, train, assign, and evaluate subordinate clerical and technical personnel in the performance of a variety of professional, administrative and clerical support tasks. OPTION I
Education: Graduation from an accredited college or university with a bachelor's degree, preferably with a major in accounting, business or public administration, finance, or a closely related field to the assignment. (Administrative, paraprofessional or technical experience may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)
Experience: Two years of professional experience in an administrative capacity, which must include a minimum of one year of journey level experience.

OPTION II
Education: Graduation from an accredited college or university with a bachelor's degree, preferably with a major in accounting, business or public administration, finance, or a closely related field to the assignment. (Administrative, paraprofessional or technical experience may substitute for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)
Experience: Four years of paraprofessional or technical experience in an administrative capacity, which must include a minimum of two years of journey level experience.

ALL OPTIONS
Knowledge of: The principles and practices of public and/or business administration; principles and practices of organizational analysis, fiscal management, budget preparation and control and contract monitoring and personnel management; principles and practices of supervision.
Ability to: Analyze administrative problems, reach practical and logical conclusions, and put effective solutions into practice; develop cooperative working relationships; plan, organize, train, supervise and evaluate the work of others; prepare clear and concise reports.

Other Requirements
License: Possession of a valid California Driver's License may be required.Who May Apply:
This recruitment is open to all applicants.

Application Status

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For questions regarding this recruitment
Please contact Denise DeCamp at 951-955-0196 or ddecamp@rivco.org . Please allow 1-2 business days for a response to general inquiries.