The Clinic Practice Manager II directly oversees and mentors the Clinical Concierge and urgent care Nurse Practitioner, is responsible for the operations of modern urgent care sites, ensures and maintains operational efforts within the guidelines, policies, and procedures of the modern urgent care model. The Site Manager is responsible for the daytoday management and oversight of 2 to 3 urgent care sites including scheduling of resources, process and equipment excellence, tidiness and appearance of facilities, patient experience, Key Performance Indicators adherence and outcome success, and management and retention of team members. In collaboration with division leadership, establishes and maintains outcomes that meet modern urgent care model standards and key performance indicators. The Site Manager has primary focus on the urgent care sites under their supervision as well as all aspects of financial, operational, brand, facility, and integration performance. Works in dyad model with the Nurse Practitioners and reports to the Director, Urgent Care Operations.

QUALIFICATIONS

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

LEVEL OF EDUCATION

Minimum: Bachelor's Degree or equivalent experience

YEARS OF RELATED WORK EXPERIENCE

Minimum: Three (3) years of management experience in an urgent care or related service. Experience as front office staff in a medical office setting, including: scheduling, billing, and insurance reimbursement. Experience in a clinical role.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.

If you're already a Cottage Health employee, please apply on this link only.

CH Ambulatory and Network Development, Full Time Regular, 8 Hours, Day Shift, Cottage Health