JOB DESCRIPTION

The ESIS Claims Compliance Specialist is responsible for ensuring compliance and supporting operational excellence within the claims department. This role involves preparing annual reports for self-insured accounts, responding to the Self-Insured Audit Committee, supporting special projects, preparing files for carrier and state audits, and providing general office support. The specialist implements quality plans, monitors results, and recommends corrective actions as needed.

This position reports to and receives direction from the Claims Manager.

Duties & Responsibilities include, but are not limited to:

• Prepare annual reports for self-insured accounts, including claims data and financial information, for submission to California's DIR Office of Self-Insurance Plans (OSIP) by March 1st each year. This includes the annual report, actuarial study, and audited financials.
• Review and prepare files for PAR Audits to ensure timely and accurate payments, proper documentation, and correct wage calculations.
• Review and prepare files for Carrier Audits to ensure compliance with carrier guidelines.
• Collaborate with the Claims Manager to improve overall Quality Review (QR) scores, including auditing individual files for compliance with QR guidelines.
• Participate in special projects as assigned.
• Assist in the preparation of Claims Loss Reports (CLR).
• Complete Executive Loss Summary (ELS) reports, maintain a log of all reports due, and ensure timely compliance.
• Support the training of new hires and provide ongoing training for existing employees, working with the Learning & Development team and in-house trainers to develop training schedules.
• Review the progress and status of claims with the Team Leader, discuss issues, and recommend remedial actions.
• Prepare and submit reports on unusual or potentially undesirable exposures to the Team Leader.
• Assist in penalty reduction initiatives.
• Support the Team Leader in developing methods and improvements for claims handling.
• Assist the Claims Vice President, Claims Manager, Team Leaders, and Claims Handlers with special projects, including reserve analysis, account-specific projects, closing projects, and audits.

QUALIFICATIONS

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.