JOB DESCRIPTION

ESIS is currently seeking an experienced candidate to develop and lead important business relationships with ESIS colleagues and clients in the Los Angeles area. This position in ESIS Partnership Services provides an opportunity for an outstanding senior level candidate to join a fast paced, growing organization bringing their knowledge of the property and casualty claims industry and exemplary account management and leadership skills to positively manage business relationships and impact client retention.

Major Duties and Responsibilities:

Portfolio Management

• Track and manage production results of regional and national structure. Actively engage team to ensure financial goals are met

• Accountable for the growth and profitability of ESIS by strategically managing the retention of ESIS clients by revenue and unit.

• Promote client expansion through the education of ESIS products and services

• Trusted advisor and most senior account executive to the largest revenue producing clients

Business Acumen & Account Management

• Strategically leads client deliverables for internal and external initiatives

• Acts as a single point of contact for clients to respond to questions, concerns, and problems. Understands how to leverage strategy and relationship to resolve issues,

• Thorough knowledge of the assigned client's industry and business drivers

• Expertise in the ESIS risk management information system and the production of reports based on client defined criteria

• Advanced understanding of how to effectively review data, analyze results and translate information into specific actions for positive client program results

• Ability to understand client data and trends and operate in a consultative manner to drive optimal client specific performance.

• Work independently, collaboratively and in a leadership role with clients, brokers, carriers and ESIS team members

• Lead projects and meetings with senior level engagement

• Oversee the completion of client initiatives and projects such as meeting preparations and claim file reviews

• Identify opportunities for client program efficiencies, respond to questions or concerns, resolve problems in a timely and effective manne
• Demonstrate proactive and strategic planning of the client relationship.

• Support regional vice president in regional task and duties, which include the sales process and production management

• Execute on tactical and strategic objectives in agreed upon timeframes and expectations

Administrative Compliance

• Strong technical understanding of all ESIS products and services and how they are best deployed for specific clients

• Monitor the completeness and accuracy of data in Client Relationship Management (CRM) system

• Execution of the contracting process

• Identifies and takes initiative on process improvement opportunities

Professional Business Development

• Foster sales leads and participates in the sales process

• Assist in the new sales process by participating in presentations and marketing of ESIS products and services

• Understands and actively engages in Strategic Outcomes process, and development of Data Analytics knowledge

• Represent region at industry functions

QUALIFICATIONS

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.