Medical Receptionist - Outpatient
Anew Era TMS, a division of Discovery Behavioral Health
Location: Laguna Hills, CA 92637, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 – Business and Financial Operations
Posted: Sunday, 09 August 2026
Valid Through: Tuesday, 08 September 2026
Job Description
Anew Era TMS, a division of Discovery Behavioral Health is hiring a Medical Receptionist - Outpatient in Laguna Hills, CA. This is a full-time position, and paying $21.00–$23.00/year.
Position Summary:
The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, and answering phone calls.
Essential Job Functions:
Schedule: Monday-Friday 8: 30 am - 5 pm
Work Location: On Site - Laguna Hills, CA
Compensation: Pay Range: $21 - $23 per hour
The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, and answering phone calls.
Essential Job Functions:
- Greeting patients professionally both in person and on the phone.
- Answering patient calls, and voicemails in a friendly prompt manner
- Confirming patient follow up appointments, sending reminder virtual appointment information as needed
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Comforting patients by anticipating anxieties and effectively answering questions
- Notifying providers of patient arrivals
- Updating patient records and following all protocols in regard to insurance verification
- Collecting patient copays and scheduling follow up appointments
- Maintaining office inventory and equipment by anticipating supply needs.
- Occasionally verify insurances
- Associate or bachelor's degree preferred
- Behavioral or psychiatric office experience is preferred.
- Experience with electronic medical records systems preferred.
Schedule: Monday-Friday 8: 30 am - 5 pm
Work Location: On Site - Laguna Hills, CA
Compensation: Pay Range: $21 - $23 per hour
Education Requirements
high school
Skills
Please see the job description for required or recommended skills.
Benefits
Please see the job description for benefits.
Index requested: 08/09/2026 18:11:18 • Indexed: 08/09/2026 18:11:18